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Monday, March 27 • 9:00am - 12:00pm
WK1 - Developing HR Practices To Promote DEI: How Customer Satisfaction Begins

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Hospitality is one of the most diverse industries, yet diversity, equity and inclusion remain an issue. From workplace culture to burnout and employee turnover, human resources has to manage people issues while trying to protect the company from employee lawsuits or discrimination claims. In this workshop, you’ll gain insight into building a diverse candidate pool, how to write inclusive job descriptions, and using the power of shared purpose to create a kickass workplace culture. Participants will:
  • Adopt strategies to keep unconscious biases in check
  • Know how to implement recruiting practices to attract and retain top talent
  • Gain best practices for creating an inclusive culture
  • Understand why this matters to your customers

avatar for TaChelle Lawson

TaChelle Lawson

FIG Strategy & Consulting, Founder
TaChelle Lawson is a nationally recognized leader in diversity, equity and inclusion (DEI). She is a dynamic public speaker, award-winning entrepreneur, and enlightened business leader highly skilled at aligning DEI with business goals and brand strategies to help build client revenues.As... Read More →

Monday March 27, 2023 9:00am - 12:00pm PDT