Bar & Restaurant Expo 2023

So, you want to open a restaurant. Wow! What an original idea. And by that, I mean- of course, you do. Doesn't everyone? Everyone thinks opening a restaurant a restaurant is the best idea ever. Of course, no one thinks it's a bad idea at first- until you're teetering on the edge of neurotic, popping Advil like complimentary dinner mints, and so beyond sleep deprived that you're starting to wonder, 'is what good drugs feel like?' And you know what's magical about the restaurant world? It's both- all at once. It's the best bad idea ever. And if you love it enough, you might find wild success - until it kills you, that is.  Owning a restaurant isn't for the faint of heart.
In 45 minutes, hear stories from a lifetime in the industry, and the lessons learned from them.
Topics will include:

• Buy it, B***h: leasing is a losing game.  
• Guests First, EBITDA Last: your earnings don't matter if everyone knows your place sucks.  
• Always Quote a Longer Wait time: wait time is the only time your guest will be excited that you lied about how long it is.  
• Cleanliness and Your Culture: don't do yourself - or your team - dirty.  
• FOH v BOH: making ballet out of battle