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Bar & Restaurant Expo 2023

2:00pm PDT

Registration/Badge Pick-up Las Vegas Convention Center, South Hall

8:00am PDT

Registration/Badge Pick-up Las Vegas Convention Center, South Hall

9:00am PDT

WK1 - Developing HR Practices To Promote DEI: How Customer Satisfaction Begins S219TaChelle Lawson WK2 - What to Do BEFORE You Increase Menu Prices on Food and Beverage S221David Scott Peters WK3 - Don’t Fear the Numbers! Advanced Bar and Restaurant Math Made Easy S222Kenneth Kneif WK4 - Be the Wizard Behind the Curtain: Secrets to Using Service and Hospitality for Game Changing Guest Experience S232Michael Tipps WK5 - Your Social Content Should Be As Good As Your Cocktails S224Jeremy JF Thompson • Jabin Troth WK6 - The "Experts" are Lying to You; The Reality of Marketing Your Bar or Restaurant in Today's Noisy Online World S226Todd Collins

10:00am PDT

SGWS Training I: Establishing A Successful and Profitable Aperitivo-style Happy hour with Livio Lauro SGWS Beverage Academy

1:00pm PDT

2023 Cocktail Trends to Boost Bar Sales and Grow Your Market S221David Crooch • Shannon Mustipher • Derek Brown How to Build Bionic Managers—While Hiring More Effectively S219Izzy Kharasch Key Financial & Economic Trends Impacting The Industry S222Angela Zoiss • Andrew Chun • Mark Gray The 5 Secrets to Grow Relationships and Revenue in 2023: The New Hospitality S224Zach Oates Update Your Outdated Menu S220Brian Duffy Your Brand is Your Voice! But What Does That Mean, and Why Does it Matter? S226Jenna Oxford (SOLD OUT) Back of House Tour I: Nightclubs at Zouk and Ayu Resorts World (SOLD OUT) Back of House Tour II: Restaurants at Fuhu, Carver Steak, Viva, and Wally’s Resorts World

1:30pm PDT

SGWS Training II: Boost Your Revenues with Wine SGWS Beverage Academy

2:00pm PDT

How to Win at Delivery S220Smeet Gandhi • Andre Vener • Taryn Olsen • Aaron Emrich Introducing Menu Items and New Service Models that Boost Profits S221Alicia Shevetone • Ebony Austin • Shunan Teng Matching Your People to Your Processes: How to Build Rock-Solid Productivity and Increase Efficiency S219Bryan Meredith • Alison Anne • Monte Silva Maximizing Profits with the Right Technology S222JB Balingit • Benson Wang • Hillary Holmes The #1 Reason Restaurants Struggle (And the Best Way to Fix It)! S226Chip Klose You’re Only as Good as Your Worst Server: Why New Hires Need a Steps of Service Program S224Larry White

3:15pm PDT

77% Of Customers Look You Up Online: Ensure Your Website Is Helping, Not Hurting You S220Grant Kneble From No, to Go! How One Bar Overcame Financial Roadblocks to Build a Success Story S222Jacob Harper Health and Wellness Trends on the Menu S221Heather Heath • Mareya Ibrahim • Keith Myron Norman People Work for People: Why your Employees Move On, Not Up, in Your Organization S219Nate Yungvanitsait • Sean Biggs Social Media Trends: Do You Need Them? S226Sarah Archer • Benson Wang • Mackenzie Dudzik • Hannah Best Training, Energy and Attitude: A Return To Hospitality S224Chad Michael George • Raz Mahrouk • David Benowitz • Gocha Hawkins

4:15pm PDT

Mastering Pop Up Bars, Special Events & Booking Talent S224Debra Silveus McGaha • Adam Goble • Erik Shellenberger Menu Marketing, Social Media and Supply Chain: Navigating the Current Landscape, and What You Need To Know to Drive Sales S226Christie Lawler • Angel Vasquez Survival Strategies for Independent Restaurants: Collaboration, Community & Partnerships S219Mikey Knab • Reem Assil • Adrian Lipscombe • Adam Orman The Best Bad Idea Ever: Dreams and Nightmares of a Restaurant Punk S222Yianni Karapanagiotis The Future of Dining: Kitchen Electrification S220Scott Heim • Chris Galarza • Dylan Halaszynski The Luxury Mindset: Understanding How Iconic Brands Drive Max Profits S221Chip Klose

6:00pm PDT

Welcome Kickoff Party at Ayu Dayclub - Open to All! Ayu Dayclub, Resorts World Las Vegas

9:00pm PDT

Platinum Party I - JEWEL Nightclub Aria Resort & Casino

8:00am PDT

Registration/Badge Pick-up Las Vegas Convention Center, South Hall

10:00am PDT

RAISE THE BAR: Delivering The Perfect Guest Experience and How to Maintain It S222Mia Mastroianni • Phil Wills • Art Sutley

11:00am PDT

OPENING KEYNOTE ADDRESS: From Rags to Dishes: 5 Lessons in Leadership and Success S222Jet Tila

11:45am PDT

Red Carpet & Ribbon Cutting Ceremony Las Vegas Convention Center, South Hall Ribbon Cutting Ceremony with Chef Jet Tila Las Vegas Convention Center, South HallJet Tila

12:00pm PDT

Expo Hall + Highlights Las Vegas Convention Center, South Hall Expo Hall - Tea Bar + Beverage Samples Las Vegas Convention Center, South Hall Expo Hall - The Bar + Beverage Samples Las Vegas Convention Center, South Hall

12:30pm PDT

Expo Hall - The Bistro (VIP Pass Only!) Las Vegas Convention Center, South Hall

1:00pm PDT

Security Issues That Affect Your Profitability: Cash Management, Theft and Liability S221Greg Provance • David Bloom • Gianna Zuzolo • Robert Pomplun Social Media Presence is Not Enough! Developing a Digital Brand Strategy S226Matt Hensler Tea Sales Have Hit Boiling Point: Integrating Tea Service To Heat UP Your Revenue S224Henrietta Lovell MS1 - Chef Masterclass: Elevating Your Culinary Presence Through Creative Branding S219Brian Duffy • Kayla Robison • Erica Barret • Jason Santos • Gocha Hawkins • Kevin DesChenes • Bobby "The Butcher" Marcotte • Renee Blackman MS2 - GM Masterclass: Hire, Train, Retain; How GM's Can Solve Staffing With Stellar Team Management Strategies S222Jacob Trevino MS3 - Bartender Masterclass: Creating your Career Roadmap: Turbocharging Your Professional Growth S232Chris Tunstall

1:30pm PDT

Celebrating Culture through the Lens of Cuisine, Community, and Craft NXT StageDale Davidson Expo Hall - F&B Innovation Center Chef Demos + Food Samples Las Vegas Convention Center, South HallLarissa DaCosta Expo Hall - F&B Innovation Center Chef Demos + Food Samples Las Vegas Convention Center, South HallBrian Duffy • Larissa DaCosta • Kevin DesChenes • Ippy Aiona • Russ Zito

2:00pm PDT

Beat the House: The Bottom-line Impact of NA Programs and Practical Implementation S224Marcus Sakey • David Crooch Ready for Launch: Bar Strategies for Profitability and Scaling Up Operations S221Andy Driscoll • David Kaplan • Christine Wiseman • Travis Tober Transform Your Bar or Restaurant with Advanced Video Distribution and Remote Monitoring Technology S226Ed Krach, CNP • Shannon Carter

2:15pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples Las Vegas Convention Center, South HallKevin DesChenes Myth Busted: The Truth About Electrified Kitchens NXT StageChris Galarza

3:00pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples Las Vegas Convention Center, South HallBrian Duffy

3:15pm PDT

How Can You Turn Quality Draft Beers Into Liquid Gold? NXT StagePeter Camps

3:45pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples Las Vegas Convention Center, South HallIppy Aiona

4:00pm PDT

World Tea Devan Shah Tea Tycoons Finals NXT Stage

4:30pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples Las Vegas Convention Center, South HallRuss Zito

5:15pm PDT

World Tea Best of Awards NXT Stage

6:30pm PDT

First-Time Attendee Happy Hour Gatsby's at Resorts World

9:00pm PDT

Platinum Party II - OMNIA Nightclub Caesars Palace

9:00am PDT

Registration/Badge Pick-up Las Vegas Convention Center, South Hall

11:00am PDT

Keynote Chat: How Not To Eff It Up: Essential Lessons For Running Successful Bars S222Susan Fedroff • Jackie Summers

12:00pm PDT

Expo Hall + Highlights Las Vegas Convention Center, South Hall Expo Hall - The Bar + Beverage Samples Las Vegas Convention Center, South Hall Expo Hall - Tea Bar + Beverage Samples Las Vegas Convention Center, South Hall

12:30pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples Las Vegas Convention Center, South HallTori Lubecki Expo Hall - F&B Innovation Center Chef Demos + Food Samples Las Vegas Convention Center, South HallTori Lubecki • Bobby "The Butcher" Marcotte • Kayla Robison • Barry Sexton Expo Hall - The Bistro (VIP Pass Only!) Las Vegas Convention Center, South Hall

1:00pm PDT

Industry Excellence Awards NXT StageMia Mastroianni CREATE THE RIGHT WINE LIST FOR YOUR VENUE S221David Foss Leading Through Uncertainty S224Stephen Hunt You are HR - The Top 10 things Bars and Restaurants Should Be Concerned About S226Michelle Craig • Sarah Manowitz WK7 - Chef Brian Duffy Live Menu Read S222Brian Duffy Understanding Agave Spirits: A Deep Dive Into Tequila, Mezcal, Sotol, Raicilla and More S219Daniel Rodriguez WK8 - BACK BY POPULAR DEMAND! Build it right, and they will come. How to Define, Re-define, and Create Your Concept S232Michael Tipps

1:15pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples Las Vegas Convention Center, South HallKayla Robison

2:00pm PDT

Build Profits Though Inclusion & Creating A “Safe Space” NXT StageLola Palooza Expo Hall - F&B Innovation Center Chef Demos + Food Samples Las Vegas Convention Center, South HallBobby "The Butcher" Marcotte Managing Instability in Supply Chains While Scaling for Growth S221Adriane Mack • Jelena Pasic • Derek Gibbons No Dogma - A Work/Life Masterclass for Small to Large Businesses S226Greg Newman • Kim Haasarud • Anjali Kundra • Mia Mastroianni The Amazon of Restaurants: Choosing the Right Technologies to Enhance Customer Retention S224David "Rev" CianCio • Matt Flandermeyer • Sam Stanovich

2:45pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples Las Vegas Convention Center, South HallBarry Sexton

3:00pm PDT

Move Over Mocktail: The Evolution of No & Low Alcohol Drinks NXT StageDerek Brown • Tom Halaska • Mareya Ibrahim

3:30pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples Las Vegas Convention Center, South Hall

4:30pm PDT

Bartalk Podcast Live: Bar and Restaurant Expo Edition, 2023 NXT StageAndy Driscoll • Dan Mahoney • Karl Heine