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Monday, March 27 • 1:00pm - 1:45pm
The 5 Secrets to Grow Relationships and Revenue in 2023: The New Hospitality

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For hundreds of years, the restaurant guest experience has been the same - but everything has changed in the last five years. Have you leveled up to meet the changing consumer? Ovation CEO Zack Oates will walk you through the five fundamentals of guest experience in 2023 to help you understand how you’re doing, and leave you with dozens of ideas to improve.

Sponsored by Ovation

avatar for Zack Oates

Zack Oates

CEO/Founder, Ovation
Zack Oates is an author, husband, father, entrepreneur, and hot tub aficionado (but not in that order, necessarily). He was voted Top 100 Entrepreneurs, rang the NASDAQ bell, won the world’s biggest business competition, and started 3 companies.He received his MBA from BYU, and... Read More →

Monday March 27, 2023 1:00pm - 1:45pm PDT