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Sunday, March 26
 

2:00pm PDT

Registration/Badge Pick-up
Reminder! Bring your registration confirmation and I.D. when picking up your badge. You can also upgrade your pass onsite.


Sunday March 26, 2023 2:00pm - 5:00pm PDT
Las Vegas Convention Center, South Hall
 
Monday, March 27
 

8:00am PDT

Registration/Badge Pick-up
Reminder! Bring your registration confirmation and I.D. when picking up your badge. You can also upgrade your pass onsite.


Monday March 27, 2023 8:00am - 6:00pm PDT
Las Vegas Convention Center, South Hall

9:00am PDT

WK1 - Developing HR Practices To Promote DEI: How Customer Satisfaction Begins
Hospitality is one of the most diverse industries, yet diversity, equity and inclusion remain an issue. From workplace culture to burnout and employee turnover, human resources has to manage people issues while trying to protect the company from employee lawsuits or discrimination claims. In this workshop, you’ll gain insight into building a diverse candidate pool, how to write inclusive job descriptions, and using the power of shared purpose to create a kickass workplace culture. Participants will:
  • Adopt strategies to keep unconscious biases in check
  • Know how to implement recruiting practices to attract and retain top talent
  • Gain best practices for creating an inclusive culture
  • Understand why this matters to your customers

Speakers
avatar for TaChelle Lawson

TaChelle Lawson

FIG Strategy & Consulting, Founder
TaChelle Lawson is a nationally recognized leader in diversity, equity and inclusion (DEI). She is a dynamic public speaker, award-winning entrepreneur, and enlightened business leader highly skilled at aligning DEI with business goals and brand strategies to help build client revenues.As... Read More →


Monday March 27, 2023 9:00am - 12:00pm PDT
S219

9:00am PDT

WK2 - What to Do BEFORE You Increase Menu Prices on Food and Beverage
It’s true, menu engineering is awesome. You can reduce your food and beverage cost by three to seven points when menu engineering is done correctly the first time you use it. Right now, that probably seems like exactly what you need! But beware: menu engineering requires accurate, up-to-date recipe costing cards and is not a cure-all. You can’t just raise prices willy nilly. The good news is there are things you can do way before recipe costing cards and menu engineering that can have an equal or bigger impact on your bottom line. All you have to do is follow an important series of steps. In this session, David Scott Peters, restaurant expert and coach, will teach attendees what they need to know to change their food and beverage costs and price a menu correctly while still providing value to the customer and making money.
Participants will learn:
  • Why menu engineering and increasing prices is the last step
  • 10 things you must have in place before increasing prices
  • How implementing three simple systems WILL lower your food cost by 2-3% guaranteed

Speakers
avatar for David Scott Peters

David Scott Peters

Restaurant Expert, Speaker and Coach, David Scott Peters
David Scott Peters is a restaurant coach and speaker who teaches restaurant operators how to cut costs and increase profits with his trademark Restaurant Prosperity Formula. Known as THE expert in the restaurant industry, he uses a no-BS style to teach and motivate restaurant owners... Read More →


Monday March 27, 2023 9:00am - 12:00pm PDT
S221
  Workshops

9:00am PDT

WK3 - Don’t Fear the Numbers! Advanced Bar and Restaurant Math Made Easy
Moving from “theoretical” and "abstract" costs, to the cold hard numbers, is all about getting YOU,  the owner/operator, the real-time financial information you need to be successful. By using simple yet detailed food, beverage, and labor cost formulae as well as step by step examples, this interactive workshop will work with participants to:
  • Determine individual item and overall food, beverage, and labor cost percentages, and where they land on the spectrum of what are “good” controllable cost percentages for individual operators
  • Identify where you are losing potential profit and what areas have the potential for better margins (including yield costs, the "hidden" profit killer), as well as easy, actionable ways to address out of control costs
  • Maximize revenue and profits and gain a clearer, more concise financial perspective on the health of your food, beverage, and labor costs

Speakers
avatar for Kenneth Knief

Kenneth Knief

Managing Director, Hospitality Resource Group
Kenneth has spent more than 30 years in the restaurant industry, stemming from his passion for cooking as a child. A native New Yorker, he humbly began his restaurant career in the cafeteria at Fordham University, until he was quickly lured away by the Steak and Ale Corporation, and... Read More →


Monday March 27, 2023 9:00am - 12:00pm PDT
S222
  Workshops

9:00am PDT

WK4 - Be the Wizard Behind the Curtain: Secrets to Using Service and Hospitality for Game Changing Guest Experience
The guest experience is what separates all venues in hospitality. It seems simple, yet it is the most commonly misunderstood element. The guest experience goes far beyond just food or beverage. In this workshop Michael Tipps will teach you how to become fully aware of the guest experience, and most importantly you will learn how to bend peoples perspectives on their own experience. Through the more comprehensive understanding of service and hospitality, Michael will show you how the subconscious informs the guest exactly what to think and FEEL about your venue. By the end of the this workshop you will know how to be a wizard behind the curtain.”

Speakers
avatar for Michael Tipps

Michael Tipps

Co-Founder, Invictus Hospitality
Michael Tipps has over 26 years of experience working, managing, and consulting in all facets of the hospitality world (throughout all positions, and including hotels, restaurants, bars, and nightclubs). Michael Tipps’s Career started in Hospitality in South Florida where he worked... Read More →


Monday March 27, 2023 9:00am - 12:00pm PDT
S232
  Workshops

9:00am PDT

WK5 - Your Social Content Should Be As Good As Your Cocktails
Imagine a first time customer coming to your bar or restaurant and showing the server or bartender a video on their phone of a cocktail they saw on your page that made them want to come in and try it for themselves.
This seminar will give you what you need to start making visually dynamic content that brings your business to life online and draws guests into your bar or restaurant.

Brought to you by the team behind the world’s largest online craft cocktail community, Licensed to Distill.
We’re not just going to tell you how to make great content… we’re literally going to show you how to do it using your phone or a GoPro.

After this seminar, you’ll know how to:
  • Capture great video content using just your smartphone or a GoPro.
  • Use a simple formula and some key apps to edit and produce quality videos optimized for social media.
  • Optimize the messaging in your posts to achieve specific goals such as getting the attention of spirit brands you’d like to work with, increasing engagement, growing your follower base, getting more quality reviews, and ultimately increasing your revenue by bringing in more guests.
This seminar is as valuable for bartenders looking to elevate their personal brand as it for bar managers and owners looking to improve their bar or restaurant’s presence online. 

Speakers
avatar for Jeremy JF Thompson

Jeremy JF Thompson

CMO, Licensed to Distill
Prior to joining Licensed to Distill as Chief Marketing Officer, Jeremy JF Thompson served as the Director of Marketing for Tales of the Cocktail, and has spent the last 15 years as a spirit-industry marketing strategist and consultant in New York and New Orleans.He’s an INTJ, enjoys... Read More →
avatar for Jabin Troth

Jabin Troth

CEO, Licensed to Distill
As the old adage goes, “when you do what you love, you’ll never work a day in your life.” No one embodies that ideal quite like Jabin Troth. Founder of the world’s largest craft cocktail community and the creative mind behind the content, Jabin is a natural influencer and... Read More →


Monday March 27, 2023 9:00am - 12:00pm PDT
S224

9:00am PDT

WK6 - The "Experts" are Lying to You; The Reality of Marketing Your Bar or Restaurant in Today's Noisy Online World
Learn why social media marketing has lost its effectiveness over the years and how content marketing can give you a simple, much-needed edge. Master the "fishbowl vs. the ocean concept" and start increasing guest counts where the new customers are: Google, TripAdvisor, and Yelp - not social media. Do not listen to the “one size fits all” social media people who put their own best interests ahead of your restaurant’s success. This interactive workshop will explore best practices as well as new and fresh ways to properly market your bar or restaurant organically while pacing ROI.
Participants will learn:
  1. How to properly use TikTok
  2. How to garner attention using Instagram Reels
  3. How to run digital ads while tracking walk through rates for ROI



Speakers
avatar for Todd Collins

Todd Collins

Chief Strategist, Beamed Media
With over 10 years of online reputation management, branding, and social media marketing, Todd has become a go-to in the restaurant, real estate, and automotive industry on how to strategize for the best results.


Monday March 27, 2023 9:00am - 12:00pm PDT
S226
  Workshops

10:00am PDT

SGWS Training I: Establishing A Successful and Profitable Aperitivo-style Happy hour with Livio Lauro

Limited capacity & transportation is provided! Learn how to attract customers to your establishment with a properly executed Aperitivo hour at this SGWS Beverage Academy training session! This famous Italian ritual, consisting of a pre-dinner drink accompanied by regional snacks and small bites, is over 200 years old and brings excitement and profits to your bar especially when executed properly. World renowned mixologist Livio Lauro of Southern Glazer’s Wine and Spirits will be sharing his expertise in one-of-a-kind first-class inspiring settings. The seminar content covers which “aperitivi cocktails” to feature, proper food display, mise-en-place, menu engineering, fast execution, and fine hospitality. All of this to help you fine tune your beverage operation skills and increase your bottom line.

Training I Schedule:

10:00am - Bus departs from Las Vegas Convention Center to SGWS
10:30am-12:30pm - SGWS Training
12:30 - Bus departs from SGWS back to Las Vegas Convention Center

Monday March 27, 2023 10:00am - 1:00pm PDT
SGWS Beverage Academy

1:00pm PDT

2023 Cocktail Trends to Boost Bar Sales and Grow Your Market
Explore the latest trends in cocktails from traditional to the no/low alcohol industry. Gain insight into what guests are drinking, how the industry is evolving and most importantly what it means to your bottom line.

Speakers
avatar for David Crooch

David Crooch

Ritual Beverage Company, CEO/Founder
avatar for Shannon Mustipher

Shannon Mustipher

Spirits Educator and Consultant, Barspoke
Shannon Mustipher is a cocktail consultant, spirits educator, and the author of Tiki: Modern Tropical Cocktails (Rizzoli/Universe).  After launching a Caribbean rum focused bar at Glady’s Caribbean in 2014, she went on to found  Women Who Tiki, a tropical cocktail-centric pop up that gathers a team of women bartenders to share their talents and collaborate on creating a one night only experience.  Shannon's writing, cocktail recipes, and opinions have been featured in a number of publications, including Imbibe, Punch.com... Read More →
avatar for Derek Brown

Derek Brown

Founder, Positive Damage, Inc.
Derek Brown is an author, NASM-certified wellness coach, and founder of Positive Damage, Inc. Previously, Brown owned Spirited Awards 2017 “Best American Cocktail Bar” Columbia Room in Washington, D.C., and was one of the nation’s top bartenders.Brown published his first book... Read More →


Monday March 27, 2023 1:00pm - 1:45pm PDT
S221
  Conference Session

1:00pm PDT

How to Build Bionic Managers—While Hiring More Effectively
We have the ability to build the first bionic manager; better, stronger—and they’ll show up on time! And as the staffing shortage continues, that’s the very manager our industry needs to save the day. So, how do we create a talent pipeline of bionic managers, while improving hiring across the board? The secret is to offer your most promising new hires a career path from day one. Six-million-dollar managers—those who can handle the toughest, wildest situations with grace and humor—do exist. But they’re hard to find, especially now. Which is why it’s time to build some yourself. In this seminar, you’ll learn how to do just that—and also how to
  • Interview and hire more effectively at every level
  • Boost employee engagement, retention and loyalty    ·         
  • Develop a foolproof managerial program based on training and advancement    ·         
  • Turn gig workers into superhero managers           

Speakers
avatar for Izzy Kharasch

Izzy Kharasch

President, Hospitality Works
Over the last 30 years, Isidore (Izzy) Kharasch has helped more than 700 restaurants, bars, and other businesses worldwide improve their operations and profitsHe has served as restaurant advisor for operations ranging from pizzerias and biker bars…to casino chains and five-star... Read More →


Monday March 27, 2023 1:00pm - 1:45pm PDT
S219

1:00pm PDT

Key Financial & Economic Trends Impacting The Industry
Take part in this panel discussion to understand the impact of the current financial and economic landscape in the Bar & Restaurant industry and how it can, or is, affecting your business. What does 2023 have in store, and how can you make sure you’re prepared and well placed in today’s climate.

Moderators
avatar for Angela Zoiss

Angela Zoiss

CMO
Highly experienced and resourceful marketing leader with a proven record building profitable brands, dynamic teams, and best-in-class guest experiences.    Angela practices servant leadership, balances data with creative instinct, and serves organizational missions with loyalty... Read More →

Speakers
avatar for Andrew Chun

Andrew Chun

Managing Partner, Sidecar Hospitality
Andrew Chun is the managing partner behind San Francisco’s Sidecar Hospitality group, which includes Press Club, Schroeder’s Restaurant, Pacific Cocktail Haven and Kona’s Street Market. Andrew is a lifelong entrepreneur. Whether it was founding a women’s designer t-shirt company... Read More →
avatar for Mark Gray

Mark Gray

President/COO, Bottleneck Management
Mark Gray is the President and Chief Operating Officer of Bottleneck Management, the parent company of City Works, Old Town Pour House, Sweetwater and South Branch. He joined the Bottleneck Management team in June of 2019 after being the former CEO of Barfly Ventures.His 24-year career... Read More →


Monday March 27, 2023 1:00pm - 1:45pm PDT
S222

1:00pm PDT

The 5 Secrets to Grow Relationships and Revenue in 2023: The New Hospitality
For hundreds of years, the restaurant guest experience has been the same - but everything has changed in the last five years. Have you leveled up to meet the changing consumer? Ovation CEO Zack Oates will walk you through the five fundamentals of guest experience in 2023 to help you understand how you’re doing, and leave you with dozens of ideas to improve.


Sponsored by Ovation

Speakers
avatar for Zack Oates

Zack Oates

CEO/Founder, Ovation
Zack Oates is an author, husband, father, entrepreneur, and hot tub aficionado (but not in that order, necessarily). He was voted Top 100 Entrepreneurs, rang the NASDAQ bell, won the world’s biggest business competition, and started 3 companies.He received his MBA from BYU, and... Read More →



Monday March 27, 2023 1:00pm - 1:45pm PDT
S224

1:00pm PDT

Update Your Outdated Menu
Are you still serving mozzarella sticks & poppers? Is that airline breast just not cutting it anymore? How about the Penne Alla Vodka? How old is your menu? How many “Best sellers” do you really have on the menu? Is your staff bored? Are your guests starting to wander away from you? Chat with chef Brian Duffy, who will show you his methods for creating great menus, show stopping and socially engaging menus that will give a boost to your business & help you to retain a great engaged staff!

Speakers
avatar for Brian Duffy

Brian Duffy

Bar and Restaurant Consultant, Duffified Experience Group
Born and raised in Philadelphia, PA, Chef Brian Duffy had his first experiences in the kitchen as a young child with his big Irish-Italian Family. Those experiences introduced him to culinary life, and led him to study at Philadelphia’s The Restaurant School at Walnut Hill College... Read More →


Monday March 27, 2023 1:00pm - 1:45pm PDT
S220

1:00pm PDT

Your Brand is Your Voice! But What Does That Mean, and Why Does it Matter?
What is your image? Can you sum it up in 3 words? Comfort, classic, cozy? Innovative, inspiring, inviting? These are the adjectives your customers will come to use when they describe their experience at your business. In this session, Jenna Oxford, Marketing Director for Westside Concepts, also Instagram's @sunnyjennadanielle (branding, marketing, tacos & sarcasm) will share her guru skills to help you identify your "voice" and use it to maximize current customers and entice new, repeat customers. This session will make the connection between providing a clear brand to your patron and an increased, recurring revenue stream.

Speakers
avatar for Jenna Oxford

Jenna Oxford

Director of Events & Marketing, Westside Concepts
Jenna Oxford was raised in the restaurant industry. Growing up in her dad's restaurants and bakeries, Jenna learned the value of hard work early on. By 3 she was creating amorphous dough sculptures, by 10 she was building deli sandwiches, croissants & birthday cakes. At 18 she was... Read More →


Monday March 27, 2023 1:00pm - 1:45pm PDT
S226

1:00pm PDT

(SOLD OUT) Back of House Tour I: Nightclubs at Zouk and Ayu

Limited capacity & transportation is provided!

Las Vegas is home to some of the world’s finest Nightclubs and Day clubs – don’t miss this unique opportunity to go behind-the-scenes at some of Vegas’ most acclaimed venues. Zouk Nightclub is a new innovative space that is pushing the boundaries of dance music and is poised to become the most technologically advanced nightclub in Las Vegas. Ayu Dayclub is an outdoor oasis inspired by the beauty and harmonious atmosphere of Southeast Asia’s idyllic islands. You’ll get an insider’s look at the operations of these clubs from security and staffing, to lighting and sound systems, to promotions, special events and more.

Back of House Tour I Schedule:

1:00pm - Bus departs from Las Vegas Convention Center to Resorts World
1:15pm-3:00pm – Resorts World Back of House Tour
3:15pm - Bus arrives back at Las Vegas Convention Center


Monday March 27, 2023 1:00pm - 3:00pm PDT
Resorts World

1:00pm PDT

(SOLD OUT) Back of House Tour II: Restaurants at Fuhu, Carver Steak, Viva, and Wally’s

Limited capacity & transportation is provided!
Don’t miss this unique opportunity to visit several of the world’s leading restaurants as part of Bar & Restaurant’s Back of House Tours. This expansive tour provides a behind-the-scenes look at four very different fine dining establishments at Resorts World: Fuhu, Carver Steak, Viva and Wally’s. Get an insider’s look at the operations of these restaurants, from reservations and seating process, to food and beverage offerings and strategy, to staffing, training and more. You’re sure to leave with insights and inspiration to bring back to your operation!

Back of House Tour II Schedule:
1:00pm - Bus departs from Las Vegas Convention Center to Resorts World
1:15pm-3:00pm – Resorts World Back of House Tour
3:15pm - Bus arrives back at Las Vegas Convention Center


Monday March 27, 2023 1:00pm - 3:00pm PDT
Resorts World

1:30pm PDT

SGWS Training II: Boost Your Revenues with Wine

Limited capacity & transportation is provided! Having an understanding of food and wine pairings can make a big difference in your ability to upsell customers and increase average check size. In this immersive training, a master sommelier from SGWS Beverage Academy will share simple and cost-effective techniques to train your staff about pairing wine with food – knowledge that can help them increase beverage sales and average guest check. Experience for yourself the impact different flavor profiles have on both food and wine, and hear creative ideas for creating wine flights to accompany small bites or a complete degustation menu. Apply your newfound knowledge to your own menu, and give your servers the tools they need to maximize your wine sales!

Training II Schedule:
1:30pm - Bus departs from Las Vegas Convention Center to SGWS
2:00pm-4:00pm - SGWS Training
4:00pm - Bus departs from SGWS back to Las Vegas Convention Center

Monday March 27, 2023 1:30pm - 4:30pm PDT
SGWS Beverage Academy

2:00pm PDT

How to Win at Delivery
Who's winning in delivery? Is it the right avenue for your business? Join this dynamic panel with owner/operators, delivery platform Uber Eats, and other key industry stakeholders as they discuss how and who is "winning" in delivery and what steps should be taken to determine what and how this service model can fit into existing restaurants and bar businesses. What elements need to be considered?


Session sponsored by Uber

Speakers
avatar for Smeet Gandhi

Smeet Gandhi

Owner/Operator, Taj Palace
avatar for Andre Vener

Andre Vener

Founding Partner, Dog Haus Worldwide
Along with his two business partners, André co-founded Dog Haus in April 2010, with the mission of elevating stadium food classics into culinary masterworks. Over the last decade, Dog Haus has expanded from its Pasadena, CA, base to nearly 50 locations from coast-to-coast. André and his partners have spearheaded the craft-casual brand’s ra... Read More →
avatar for Taryn Olsen

Taryn Olsen

Executive Creative Director, Sourced Craft Cocktails
Taryn Olsen brings nearly 20 years of marketing experience to her role as Executive Creative Director at Sourced Craft Cocktails. Before stepping into her current role, she has worked with a range of companies from start-up to national lifestyle brands focusing on grassroots and immersive... Read More →
avatar for Aaron Emrich

Aaron Emrich

Director, General Manager Southwest, Eats, Uber



Monday March 27, 2023 2:00pm - 2:45pm PDT
S220

2:00pm PDT

Introducing Menu Items and New Service Models that Boost Profits
From operations and "how to" to creativity, trends and "what to".... the panel will explore new areas of service models and products, from brunch, to mocktails, and beyond, how you can identify what direction your creative growth should take, what will work best for you, and then dive into areas like hot trends, marketing, guest experience and tech, to identify how you can best maximize your profits with creative concepts and strategies to expand!

Moderators
avatar for Alicia Shevetone

Alicia Shevetone

Managing Partner, Dink Cuisine
Chef Alicia Shevetone is a pop-up chef, cookbook author, television personality, and creator of Dink Cuisine, a food and entertainment organization that curates culinary experiences across print, digital, social, and live media. Renowned across Las Vegas for her wildly popular “Appy... Read More →

Speakers
avatar for Ebony Austin

Ebony Austin

Owner, Nouveau Bar & Grill
Ebony Austin is Owner of Nouveau Bar & Grill, which is an Atlanta-based restaurant that currently has locations in both College Park and Jonesboro.Before opening the restaurant, Austin worked for several years in corporate as a corporate specialist and business development manager... Read More →
avatar for Shunan Teng

Shunan Teng

CEO, Tea Drunk
Shunan Teng is the founder and CEO of Tea Drunk, a New York City based tea house that has become a destination for those seeking exceptional tea and tea knowledge. Shunan is known for her relentlessness in-the-field pursuit of tea knowledge and her work in preserving Chinese tea traditions... Read More →


Monday March 27, 2023 2:00pm - 2:45pm PDT
S221

2:00pm PDT

Matching Your People to Your Processes: How to Build Rock-Solid Productivity and Increase Efficiency
If something goes awry in your bar or restaurant, is your first instinct to believe that your people made a mistake? Or do you assume that your process needs fine-tuning? Do you even have processes to fine-tune?
No matter your answer, in this panel learn how to have the two working together in harmony to create massive results! And learn how People and Processes anchor the 5 Pillars of Restaurant Success - People, Processes, Purchases, Products, and Profits. (Take care of the first four pillars and the profits take care of themselves!)

Moderators
avatar for Bryan Meredith

Bryan Meredith

Restaurateur Coach
Over the past 40 years I’ve started, operated, and sold several businesses. Some very successful and some that did ok. My first job out of the Navy was working as a Marketing Representative for my mother’s business. A business she, a single mother of three, built from our kitchen... Read More →

Speakers
avatar for Alison Anne

Alison Anne

CEO & Founder, Restaurant Revolution
Working with restaurant owners to build their teams and their bottom line was never Alison's first choice of career. She was going to be... AN ACTOR. And this restaurant thing? Just a side gig. As you do, right? But that industry life got into her blood, and 16 years later she was... Read More →
avatar for Monte Silva

Monte Silva

Managing Partner, Steelbach Restaurant
Monte Silva started in the restaurant industry as a dishwasher when he was 15 years old. He spent the next 15 years working as a prep cook, line cook, Busser, server, and bartender. After that, Monte spent over 20 years as a restaurant operator. He had a very successful restaurant... Read More →


Monday March 27, 2023 2:00pm - 2:45pm PDT
S219

2:00pm PDT

Maximizing Profits with the Right Technology
While we can’t predict the future, we know that our industry has to be ready for whatever comes next. Over the last three years, operators have learned how to pivot their operations to accommodate off-premise business, increasing costs and leaner staffing models. Through it all, operators continue to keep their eye on their bottom line. Join SpotOn to hear how restaurants are using the right technology, the right way to increase revenue, add efficiencies, enhance guest experiences, and improve labor retention.

Sponsored by SpotOn

Speakers
avatar for JB Balingit

JB Balingit

Owner/Operator, The Hideout Kitchen and Morello Restaurant Solutions LLC
As an Executive Chef & Operator with 15 years of experience in the Food & Beverage industry, JB has a lifetime of culinary heritage. After spending his childhood in the Philippines around his family-owned restaurants, he decided to break from the family tradition and build a career... Read More →
avatar for Benson Wang

Benson Wang

Co-Founder & CEO, Palm House Hospitality
Benson was born into a family of third-generation restauranteurs and distillers. In his home, the typical salutation is “are you hungry?” Hospitality is in his blood and what he loves. As a child, Benson would sneak into the restaurant dining room and be mesmerized by the sights... Read More →
avatar for Hillary Holmes

Hillary Holmes

Operator in Residence, SpotOn
With nearly two decades of hospitality experience, Hillary Holmes leads strategic partnerships at SpotOn, where she focuses on the best integrations and partnerships to provide top of the line offerings to those we serve in the hospitality industry. After 18 years in restaurants... Read More →



Monday March 27, 2023 2:00pm - 2:45pm PDT
S222

2:00pm PDT

The #1 Reason Restaurants Struggle (And the Best Way to Fix It)!
The #1 reason restaurants fail is because they adopt a "Field of Dreams" mentality... "If I build it, they will come." Wrong! They won't. Why? Because as consumers we already have places we know, like, and trust. In this session Chip Klose will take attendees through the fundamentals of marketing and best practices. Attendees will be introduced to a framework called The ABCDs of Marketing:
  • Audience : How to clearly define your product 
  • Brand: Identifying the perfect customer base
  • Competition: Understanding who your "real" competitors are
  • Differentiation: How to stand out from the competition.




Speakers
avatar for Chip Klose

Chip Klose

Restaurant Coach, Restaurant Strategy
Chip Klose is a NYC-based restaurant coach as well as the Host of the Restaurant Strategy Podcast. Over the past 20 years he’s worked with James Beard Award-winners and Michelin-starred chefs, and has opened numerous properties to rave reviews in one of the most saturated markets... Read More →


Monday March 27, 2023 2:00pm - 2:45pm PDT
S226

2:00pm PDT

You’re Only as Good as Your Worst Server: Why New Hires Need a Steps of Service Program
Do your staff really understand the difference between service and guest experience? There is no reason to spend so much time and effort on the guest experience without ensuring that your newest team members, often the first touch to new and existing customers, understand it's critical importance. In this session, hear from an experienced owner/operator on how they successfully implemented a Steps of Service program for new hires to:
  • Ensure that guests have a great experience
  • Gain new guests and keep your loyal customers coming back
  • Make sure you're not shooting yourself in the foot (and the wallet) by teaching your team what guest experience is, why it's important, and how to deliver it! 

Speakers
avatar for Larry White

Larry White

Owner, LoLo's Chicken & Waffles
Larry White is nationally known as the Owner of Lo Lo’s Chicken & Waffles. He’s also the owner of popular eateries: Brunch & Sip and Monroe's Hot Chicken located in Phoenix. White is the grandson of Elizabeth White, owner of Mrs. White's Golden Rule Cafe, a local institution that's... Read More →


Monday March 27, 2023 2:00pm - 2:45pm PDT
S224

3:15pm PDT

77% Of Customers Look You Up Online: Ensure Your Website Is Helping, Not Hurting You
Speakers
avatar for Grant Kneble

Grant Kneble

Owner, Freddy J's Bar & Kitchen
Grant Kneble is the owner and operator of Freddy J's Bar & Kitchen established in March 2020. Within two years of opening, the facility has been ranked by Best of NJ as one of the best restaurants in the state with a strong digital presence. Utilizing his skills, Grant has built various... Read More →


Monday March 27, 2023 3:15pm - 4:00pm PDT
S220

3:15pm PDT

From No, to Go! How One Bar Overcame Financial Roadblocks to Build a Success Story
Hear the story of how two college friends took their passions, ideas, and concepts into creating the Inner Circle Vodka Bar brand. Hear how they went from dealing with all the No’s and being turned down by banks and big-time lenders, to generating 5 million in revenue in four years at its first location in Tulsa, OK. Participants will gain insight from the Inner Circle journey, including the following:
- Navigating financial hardships and wins
- Doing the work before you start
- Discovering how to create a buzz before opening
- Taking concepts and design elements from ideas to reality
- Reaping the benefits of being confident and leading by example
- Setting the bar for others in the community (patio concept, events and parties, and service)

Speakers
avatar for Jacob Harper

Jacob Harper

Owner/Operator, Inner Circle Vodka Bar
Jacob Harper graduated from Oklahoma State University with a bachelor’s degree in Leisure Service Management. Jacob has two decades of experience in the bar and restaurant industry. Jacob is co-owner/operator of both Inner Circle Vodka Bar's with a focus on building design and layout... Read More →


Monday March 27, 2023 3:15pm - 4:00pm PDT
S222

3:15pm PDT

Health and Wellness Trends on the Menu
Already gaining speed before the pandemic, a focus on health and wellness continues a pace as a growing area of importance to clientele. Hear from three chef/operators who will share how to successfully develop tools to embrace this growing demand, manage food allergic customers, highlight plant-based alternatives and vegan cuisine, and integrate elevated guest experience with culinary creativity and healthy options on the menu that make guests feel good.  

Speakers
avatar for Heather Heath

Heather Heath

CEO/Owner, Vegan Vegas Culinary School & Eatery
Heather Heath is the owner/CEO of the first woman-owned, non-accredited 100% vegan cooking school and restaurant in the US, Vegas Vegan Culinary School & Eatery in Las Vegas, Nevada. Heather is a 30-year veteran of healthcare executive management and CFO responsibilities. She is excellent... Read More →
avatar for Mareya Ibrahim

Mareya Ibrahim

Chef, Eat Cleaner
Mareya Ibrahim is The Fit Foodie - a nutritionist, clean eating chef, published author, podcast host, and the founder of eatcleaner.com. She has impacted thousands of lives through her commitment to wellness and clean eating with best-selling books, including the #1 New Release “Eat Like You Give a Fork” and NY Times million-copy bestseller “The Daniel Plan: 40 Days to a Healthier Life”. Chef Mareya has been... Read More →
avatar for Keith Myron Norman

Keith Myron Norman

Asst Ex Chef/Food Safety Manager, South Point Hotel & Casino
As a Veteran Marine and with 20 years in the culinary arts field, Keith Norman brings a sense of discipline and order to everything he does, both in business and in the culinary world.  Chef Norman has a passion for food safety and sanitation that is apparent in his role as Assistant... Read More →


Monday March 27, 2023 3:15pm - 4:00pm PDT
S221
  Conference Session

3:15pm PDT

People Work for People: Why your Employees Move On, Not Up, in Your Organization
The hospitality industry is known for its high turnover, but your restaurant or bar does not need to be. In this session, University of Beer founder and CEO, Nate Yungvanitsait, and COO, Sean Biggs, will share the secret to retaining your employees for the long term. Attend this session to:
  • Learn the #1 reason your employees quit
  • Create a growth and opportunity plan for your organization   
  • How to get your employees competing for leadership positions, rather than avoiding them

Speakers
avatar for Nate Yungvanitsait

Nate Yungvanitsait

President & Founder, University of Beer, Craft Beer Bar & Kitchen
Nate immigrated from Thailand at the age of fourteen and has become a symbol of hard work and young entrepreneurial success in both his local community and back in Thailand. Now 34 years old, he has 20 years of hospitality experience in fine dining, fast casual, and nightlife concepts.In... Read More →
avatar for Sean Biggs

Sean Biggs

COO, The University of Beer, Craft Beer Bar & Kitchen
Sean Biggs is the Chief Operating Officer (COO) for University of Beer, a full-service, family-owned craft beer bar and elevated kitchen concept, operating seven locations in the Greater Sacramento Area of Northern California. In only six years as executive, Sean has overseen the... Read More →


Monday March 27, 2023 3:15pm - 4:00pm PDT
S219

3:15pm PDT

Social Media Trends: Do You Need Them?
From TikTok to influencers to everything in between; what’s actually going to move the needle for your business? Moderated by  Sarah Archer, CEO and Co-Founder of hospitality focused digital marketing agency, Firecracker Marketing, this panel discusses the benefits, drawbacks, successes and challenges of utilizing trending digital strategies for your business. This panel aims to keep it real and tell what’s worth pursuing and what’s worth leaving to the Gen-Z’ers

Moderators
avatar for Sarah Archer

Sarah Archer

Founder/CEO, Firecracker Marketing
Sarah Archer is the Co-Founder and CEO of Firecracker Marketing, a social media and marketing consultancy focused on bringing hospitality brands to life with authentic storytelling, strategic marketing, and engaging activations. Specializing in strategic digital campaigns with thoughtful... Read More →

Speakers
avatar for Benson Wang

Benson Wang

Co-Founder & CEO, Palm House Hospitality
Benson was born into a family of third-generation restauranteurs and distillers. In his home, the typical salutation is “are you hungry?” Hospitality is in his blood and what he loves. As a child, Benson would sneak into the restaurant dining room and be mesmerized by the sights... Read More →
avatar for Mackenzie Dudzik

Mackenzie Dudzik

Digital Creator, Owner/CEO, Social by Mack
Mackenzie (or "Mack" as her social community calls her) is a host, digital personality, and travel and lifestyle-focused content creator sharing her colorful life in LA and beyond. She's partnered with brands including Marriott, Aperol, Google, Revolve, Hilton, Dunkin', and more... Read More →
avatar for Hannah Best

Hannah Best

Co-Founder/President, Firecracker Marketing
Hannah Best is Co-Founder and President of Firecracker Marketing, a social media and marketing consultancy focused on bringing hospitality brands to life with authentic storytelling, strategic marketing, and engaging activations. A seasoned communications professional with an extensive... Read More →


Monday March 27, 2023 3:15pm - 4:00pm PDT
S226

3:15pm PDT

Training, Energy and Attitude: A Return To Hospitality
Where is hospitality going and how can we correct the course? Join a diverse panel of experienced leaders and innovators, discuss WHAT has happened to our industry over the last 3 years, HOW it has affected hospitality as a whole in a negative way, and HOW we can correct the course and ensure that our guests are getting a truly hospitable purpose, whether in a fast casual environment, a dive bar, or a 5 star fine dining establishment?  

Moderators
avatar for Chad Michael George

Chad Michael George

Founder, Proof Productions
Chad Michael George is a Denver-based hospitality veteran and the founder of Proof Productions. He is also the former President and current Treasurer of the Colorado Bartenders Guild and the current President of EatDenver. Born and raised in St. Louis, he moved to Denver in 2012... Read More →

Speakers
avatar for Raz Mahrouk

Raz Mahrouk

Director of Operations, Dog Haus
Director of Operations for Dog Haus, Raz Mahrouk has over 24 years’ experience in the hospitality industry, ranging from food trucks to quick service to fine dining. Raz is conversant with many of today’s most cutting-edge food service technology platforms, including a profound... Read More →
avatar for David Benowitz

David Benowitz

Co-Founder, Craft & Crew Hospitality
David Benowitz is President and Co-Owner of Craft & Crew Hospitality, a growing restaurant group in the Twin Cities. After graduating from the business school at the University of Kansas, David quickly realized that the corporate world didn't move fast enough for him - so he joined... Read More →
avatar for Gocha Hawkins

Gocha Hawkins

Influencer, Owner and Head Chef, Gocha's Breakfast Bar
Gocha’s Breakfast Bar includes two current breakfast bar locations, in Atlanta (opened in January 2019) and Fayetteville (opened in January 2020).Due to overwhelming to-go orders at her breakfast bar, Gocha Hawkins opened a food truck, which sits directly next to her Atlanta location... Read More →


Monday March 27, 2023 3:15pm - 4:00pm PDT
S224

4:15pm PDT

Mastering Pop Up Bars, Special Events & Booking Talent
In an increasingly tight economy, growing and engaging your customer base is critically important. In this session, participants will look at 3 different elements of bar entertainment models: pop up bars, special events, and booking talent, and gain a greater understanding on how each can boost revenues, improve profitability, and generating excitement and word-of-mouth buzz for your business. What are the unexpected elements to be considered when identifying and marketing to new customer profiles? What is the best model for your existing clientele, to create a fantastic guest experience and differentiate you from your competitors at a time when it takes more to get people out of the house, and through the door?

Speakers
avatar for Debra Silveus McGaha

Debra Silveus McGaha

Co-Owner/Performer, White Rabbit Cabaret
Debra Silveus McGaha is a performer, co-owner, and creator of the White Rabbit Cabaret, an independent performing arts venue, focusing on supporting local and national performing artists.During her 12 years in business with the White Rabbit she has created a physical space to support... Read More →
avatar for Adam Goble

Adam Goble

Creative Director/General Manager, Downtown Olly's
Adam Goble (He/Him/They/Them) has been an entertainer performing for audiences across the country for twenty years. When not on stage, Adam is the General Manager at Downtown Olly’s as well as the Creative Director over special events and entertainment. Outside of typical management... Read More →
avatar for Erik Shellenberger

Erik Shellenberger

Owner/Author, Bar Marketing Basics
My name is Erik Shellenberger and I’ve been in the restaurant industry since I was 13 years old, working in the food and beverage dept. of a local ski resort in Park City UT that my mother controlled. I’ve been in the bar and restaurant marketing business for well over a decade... Read More →


Monday March 27, 2023 4:15pm - 5:00pm PDT
S224

4:15pm PDT

Menu Marketing, Social Media and Supply Chain: Navigating the Current Landscape, and What You Need To Know to Drive Sales
A panel of experts will discuss how to properly market your menus, build and promote your concept brand through social media strategy and navigate the current supply chain to maximize sales. In this session, attendees will gain access to the tips and tricks for building a menu that drives sales of the highest profit-margin items. You will learn from the mind behind the most heavily followed social media channel for alcohol beverage and bartending. And our national chain operator will guide the audience through best practices for managing supply chain and avoiding out of stock and substitution issues. Bring your questions and challenges and we will provide actionable solutions and ideas.
Key Takeaways:
Demystify social media marketing to gain traction and engagement
Build a menu that moves sales in the right direction
Generate increased profits and avoid overspending through supply chain management tactics

Moderators
avatar for Christie Lawler

Christie Lawler

Founder & Owner, CJL CONSULTiNG
Christie J. Lawler – Founder & Owner of CJL CONSULTiNG, Founder of The WITI Group and Creator & Owner of JAB MiXOLOGYChristie Lawler is a leading expert in beverage marketing as the Founder & Owner of CJL CONSULTiNG, a beverage marketing agency that houses a nonprofit organization... Read More →

Speakers
avatar for Angel Vasquez

Angel Vasquez

Full Time Photographer & Content Creator
Angel, a full time photographer since 2009 is best known for her work behind The Cocktail Portal. Her introduction to the hospitality industry began in 2016 when she was the first content creator to makevideos of bartenders.Her experience includes television works with active roles... Read More →


Monday March 27, 2023 4:15pm - 5:00pm PDT
S226

4:15pm PDT

Survival Strategies for Independent Restaurants: Collaboration, Community & Partnerships
Moderators
avatar for Mikey Knab

Mikey Knab

Founder, Business for Good San Diego
Mikey Knab believes in an equitable and just world where all can thrive, and that is not possible without bold action to address the climate crisis. He is values-driven professional with over 15 years of leadership level experience in both non-profit organizations and for-profit companies... Read More →

Speakers
avatar for Reem Assil

Reem Assil

Founder & CEO, Reem's California
Reem Assil is a Palestinian-Syrian chef based in Oakland, CA and owner of Reem’s California, a nationally acclaimed restaurant in Oakland and Reem’s California Mission in San Francisco, inspired by Arab street corner bakeries and the vibrant communities that surround them.  Reem... Read More →
avatar for Adrian Lipscombe

Adrian Lipscombe

Chef/Owner, Uptowne Cafe & Bakery
Adrian Lipscombe is chef-owner of Uptowne Cafe and Bakery and founder of the 40 Acres Project. A native Texan, Adrian opened Uptowne Café restaurant on the Northside of La Crosse, WI, as a catalyst for urban change, working with the community to help revitalize the area. Uptowne functions as a community impact space, operating an open... Read More →
avatar for Adam Orman

Adam Orman

Co-Owner, L'Oca d'Oro
Adam Orman is the co-owner of L'Oca d'Oro, a neighborhood Italian restaurant in Austin, TX. L'Oca d'Oro is known for housemade pastas in the kitchen and housemade liqueurs behind the bar. One of the first restaurants in Texas to include a service charge and guarantee all employees... Read More →


Monday March 27, 2023 4:15pm - 5:00pm PDT
S219

4:15pm PDT

The Best Bad Idea Ever: Dreams and Nightmares of a Restaurant Punk
So, you want to open a restaurant. Wow! What an original idea. And by that, I mean- of course, you do. Doesn't everyone? Everyone thinks opening a restaurant a restaurant is the best idea ever. Of course, no one thinks it's a bad idea at first- until you're teetering on the edge of neurotic, popping Advil like complimentary dinner mints, and so beyond sleep deprived that you're starting to wonder, 'is what good drugs feel like?' And you know what's magical about the restaurant world? It's both- all at once. It's the best bad idea ever. And if you love it enough, you might find wild success - until it kills you, that is.  Owning a restaurant isn't for the faint of heart.
In 45 minutes, hear stories from a lifetime in the industry, and the lessons learned from them.
Topics will include:
  • Buy it, B***h: leasing is a losing game.  
  • Guests First, EBITDA Last: your earnings don't matter if everyone knows your place sucks.  
  • Always Quote a Longer Wait time: wait time is the only time your guest will be excited that you lied about how long it is.  
  • Cleanliness and Your Culture: don't do yourself - or your team - dirty.  
  • FOH v BOH: making ballet out of battle         

Speakers
avatar for Yianni Karapanagiotis

Yianni Karapanagiotis

President, Kara Restaurant Group
Raised by parents who immigrated to New Jersey from their ancestral home in Greece, Yianni Karapanagiotis dove into the restaurant industry at age 16 when he began working as the self proclaimed "greatest dishwasher of all time" at the local dive steakhouse. Yianni picked up a few... Read More →


Monday March 27, 2023 4:15pm - 5:00pm PDT
S222

4:15pm PDT

The Future of Dining: Kitchen Electrification
As building electrification picks up momentum in the private and commercial building space, the conversation surrounding kitchens heat up. Join us as we dive deep into the world of all-electric kitchens with industry professionals who have made the switch. Our panel consisting of an operator, designer, and chef will walk us through the realities of working in these spaces as well as tackle the big questions and what the future of dining looks like.

Moderators
avatar for Scott Heim

Scott Heim

President, Middleby Ventless Solutions
Scott Heim is President of Middleby Ventless Cooking Solutions, Bluezone® Air Purification and Evo America. He is driving the new product innovations and marketing efforts for the Middleby commercial brands seeking to leverage the growing ventless cooking platform. He is concentrating... Read More →

Speakers
avatar for Chris Galarza

Chris Galarza

Founder, Owner, Chef, Forward Dining Solutions
Entrepreneur, author, public speaker, and podcaster Chef Chris Galarza is renowned for his work in kitchen electrification and is the Founder of Forward Dining Solutions LLC. As the country’s foremost expert in commercial electric-kitchens chef works with governments, manufacturers... Read More →
avatar for Dylan Halaszynski

Dylan Halaszynski

Founder, President, Bayard FSD
Dylan Halaszynski founded Bayard Food Service Design in 2022. Dylan started his career with a Shawmut Design and Construction working on restaurant fit-outs in the New York tri-state area. After years in construction management, he pivoted to begin working as a food service design... Read More →


Monday March 27, 2023 4:15pm - 5:00pm PDT
S220

4:15pm PDT

The Luxury Mindset: Understanding How Iconic Brands Drive Max Profits
What would make a prospective customer go out of their way to try your food? What would it take to get them to pay extra for the opportunity to dine with you? Imagine charging twice as much for the same product and having people wait in line for the privilege of ordering from you. Too many restaurants play in the "commodity" market, where they're undifferentiated from the other offerings. But what if you could learn from some of the world's most iconic brands like Hermes, Bentley, and Krug to create a product that people crave. In this session you'll learn how to apply these lessons to create raving fans for your restaurant.

Speakers
avatar for Chip Klose

Chip Klose

Restaurant Coach, Restaurant Strategy
Chip Klose is a NYC-based restaurant coach as well as the Host of the Restaurant Strategy Podcast. Over the past 20 years he’s worked with James Beard Award-winners and Michelin-starred chefs, and has opened numerous properties to rave reviews in one of the most saturated markets... Read More →


Monday March 27, 2023 4:15pm - 5:00pm PDT
S221
  Conference Session

6:00pm PDT

Welcome Kickoff Party at Ayu Dayclub - Open to All!
Reunite and network with the restaurant and bar industry under the Las Vegas stars! The Welcome Kickoff Party will take place at Ayu Dayclub, an outside venue around glistening pools and multiple cabanas to meet with new suppliers, sample beverages, listen to live music, and more!

Bring your badge (or show your registration email confirmation) and photo ID.
Ayu Dayclub is located inside Resorts World, 3000 S Las Vegas Blvd, Las Vegas, NV 89109


Monday March 27, 2023 6:00pm - 8:30pm PDT
Ayu Dayclub, Resorts World Las Vegas

9:00pm PDT

Platinum Party I - JEWEL Nightclub
Platinum Parties are one of the most anticipated nightlife events at Bar & Restaurant Expo. Go behind the velvet ropes at exclusive nightclubs with early admission, complimentary drinks, no cover charge, and A-list entertainment.

Private Platinum Party hours exclusive for Bar & Restaurant Expo attendees run 9:00pm-11:00pm. Arrive early to avoid lines!

You must bring your badge and ID to enter the Platinum Party!

Platinum Party tickets included with VIP Pass, Expo + Party Pass, or add tickets separate.

Includes: Entry fee, complimentary drinks from sponsors, and DJ entertainment


Monday March 27, 2023 9:00pm - 11:00pm PDT
Aria Resort & Casino
 
Tuesday, March 28
 

8:00am PDT

Registration/Badge Pick-up
Reminder! Bring your registration confirmation and I.D. when picking up your badge. You can also upgrade your pass onsite.


Tuesday March 28, 2023 8:00am - 6:00pm PDT
Las Vegas Convention Center, South Hall

10:00am PDT

RAISE THE BAR: Delivering The Perfect Guest Experience and How to Maintain It
This must-attend seminar from top experts in the hospitality industry will take a deep dive into how to assess your establishment's guest experience. These experts will walk you through how to take a broad, top-down view of key parts of a bar program to ensure the experience exceeds expectations. While executing a quality cocktail is important, it is only one part of the successful equation. Proper training, attentiveness, cleanliness, and timing all play crucial roles in ensuring a top-notch experience for your guests. Build an environment your staff can thrive in, and it will translate into an elevated guest experience.
This session will also cover which trends to embrace and which to let go as well as unique ways to make your establishment stand out through details like glassware, garnishes, entertainment, music selection, and more.

Speakers
avatar for Mia Mastroianni

Mia Mastroianni

Celebrity Mixologist, Consultant as seen on Bar Rescue, The Super Squad
With over 15 years of experience in the service industry from Boston to Miami, Mia Mastroianni became one of the founding bartenders of Soho House West Hollywood –the private members-only club where she remained a well-respected and often requested mixologist for the who's who of... Read More →
avatar for Phil Wills

Phil Wills

Co-Founder, Spirits in Motion
Phil Wills has been in the bar/restaurant business for over 20 years. He is the current owner/partner of The Spirits in Motion, a nationally recognized bar and beverage consultancy. He has worked in all types of locations from your corporate restaurants, small local bars, major night... Read More →
avatar for Art Sutley

Art Sutley

Director of Strategic Accounts, Savage & Cooke Distillery
Art Sutley, Nightlife & Hospitality Expert, has been in the restaurant/bar space for over 19 years. He was one of the industry experts behind Bar Business Magazine for 13 of them. As an educator in the industry, he speaks at many of the top restaurant and cocktail tradeshows globally... Read More →


Tuesday March 28, 2023 10:00am - 10:45am PDT
S222

11:00am PDT

OPENING KEYNOTE ADDRESS: From Rags to Dishes: 5 Lessons in Leadership and Success
Join celebrity chef and restaurateur Jet Tila as he shares his personal journey from immigrant son to Food Network success, including the lessons he’s learned along the way in resilience and entrepreneurship. Insights will also include current food & beverage trends and ensuring the ease of offering new menu items for bar and restaurant owners and operators.

Speakers
avatar for Jet Tila

Jet Tila

Food Network Celebrity Chef & Restaurateur
From battling the legendary Masaharu Morimoto on Iron Chef America, opening Encore Hotel in Las Vegas and guiding Anthony Bourdain through many markets and restaurants, Chef Jet Tila is internationally celebrated for his culinary expertise. This Emmy, James Beard nominee... Read More →


Tuesday March 28, 2023 11:00am - 11:45am PDT
S222

11:45am PDT

Red Carpet & Ribbon Cutting Ceremony
Arrive early to South Hall and watch celebrities walk the red carpet to officially open Bar & Restaurant Expo 2022!


Tuesday March 28, 2023 11:45am - 12:00pm PDT
Las Vegas Convention Center, South Hall

11:45am PDT

Ribbon Cutting Ceremony with Chef Jet Tila
Join the annual ribbon cutting ceremony as Chef Jet Tila officially opens Bar & Restaurant Expo 2023! Arrive early to secure your front-row spot at the red carpet and ribbon cutting ceremony. Prior to the ribbon cutting ceremony, Jet Tila will be delivering his keynote address From Rags to Dishes: 5 Lessons in Leadership and Success- Open to All!

Speakers
avatar for Jet Tila

Jet Tila

Food Network Celebrity Chef & Restaurateur
From battling the legendary Masaharu Morimoto on Iron Chef America, opening Encore Hotel in Las Vegas and guiding Anthony Bourdain through many markets and restaurants, Chef Jet Tila is internationally celebrated for his culinary expertise. This Emmy, James Beard nominee... Read More →


Tuesday March 28, 2023 11:45am - 12:00pm PDT
Las Vegas Convention Center, South Hall

12:00pm PDT

Expo Hall + Highlights
Explore the interactive Expo Hall Floor, find new products at show-only pricing, sample new food and beverage trends hitting the market, learn, and grow your business!




Tuesday March 28, 2023 12:00pm - 6:00pm PDT
Las Vegas Convention Center, South Hall

12:00pm PDT

Expo Hall - Tea Bar + Beverage Samples
Tea Bar is a dynamic experience on the World Tea Expo Hall Floor showcasing the latest teas, tea products, mocktails, cocktails, and innovation that is shaping the industry. Don't miss this opportunity to sample new tea trends and find ways to attract new customers looking for unique non-alcoholic beverages.


Tuesday March 28, 2023 12:00pm - 6:00pm PDT
Las Vegas Convention Center, South Hall

12:00pm PDT

Expo Hall - The Bar + Beverage Samples
Open to All! Free sampling of the latest beverages to hit the market and new ways to increase profits behind the bar. Learn more about The Bar and view sponsors



Tuesday March 28, 2023 12:00pm - 6:00pm PDT
Las Vegas Convention Center, South Hall

12:30pm PDT

Expo Hall - The Bistro (VIP Pass Only!)
The Bistro is a new 50-person restaurant located within the Restaurant Zone that provides a full restaurant experience for VIP Pass attendees during both days (Tuesday - Wednesday) of Bar & Restaurant Expo. Designed to showcase the very best and latest food, beverage, FOH products, and technology products in a real-life setting.
The Bistro Menu:
  • Salmon Burger: Sun dried tomato, caper relish, avocado mayo, butter lettuce & pickled onions on a bun
  • New Wave “Shrimp and Tuna” Poke Salad: Plant-based with pickled cucumbers, red onion and beets with a miso citrus dressing
  • Plant Based New Wave Shrimp Po Boy: Cajun Fried “Shrimp”, Shredded LTO, Horseradish Remoulade & toasted Hoagie Roll
  • Cheesy Poutine Brisket: Lamb Weston fries, Land O' Lakes Queso Bravo White cheese sauce with sharp cheddar, mozzarella & cheddar curd with smoked brisket & demi glacé
  • SmashBurger: Seared ground sirloin, caramelized onion, pepper jack cheese and BBQ mushrooms, shaved LTO
  • Sticky Spiced Baked Wings: Za’atar and honey served with harissa ranch dipping sauce
  • Spicy Margherita Flatbread: San Marzano tomatoes, fresh mozzarella, cruschi peppers, & basil oil 



Tuesday March 28, 2023 12:30pm - 5:00pm PDT
Las Vegas Convention Center, South Hall

1:00pm PDT

Security Issues That Affect Your Profitability: Cash Management, Theft and Liability
This panel discussion will address a wide range of security and liability issues for bars and restaurants that can impact profitability for owner/operators. Ensure that you are covering all your basis when it comes to cash on premises, as well as your own liability.
Some areas of discussion may include but not limited to:
  • Compliance
  • Insurance
  • Cash handling
  • Alcohol service
  • Data security
  • Premises
  • Management/Employees

Moderators
avatar for Greg Provance

Greg Provance

Owner/Principal, GP Hospitality Partners

Speakers
avatar for David Bloom

David Bloom

Chief Development and Operating Officer, Carpriotti’s Sandwich Shop and Wing Zone Restaurants
David’s early career in the restaurant and hotel industries included working with and for some of the most iconic brands and leaders in their respective industries where he learned how to strategically accelerate sustainable brand expansion. Having grown up in the restaurant industry... Read More →
GZ

Gianna Zuzolo

Assistant Director Of Human Resources  ·, El Cortez Hotel & Casino
avatar for Robert Pomplun

Robert Pomplun

President, Serving Alcohol
Bob Pomplun is the President and Founder of Serving Alcohol Inc. and its sister company, Loss Control Services Inc. With over 30 years of experience in the alcohol and hospitality industry, Bob has conducted over 4,000 live training seminars and trained over 200,000 people throughout... Read More →


Tuesday March 28, 2023 1:00pm - 1:45pm PDT
S221

1:00pm PDT

Social Media Presence is Not Enough! Developing a Digital Brand Strategy
Sure, social media is all the buzz and it works great—but it’s even better with an integrated digital strategy. Discover how to develop an omni-channel (paid, earned, and owned) marketing strategy to keep your brand consistent and in front of your potential customers. Learn how to implement the omni-channel strategy from choosing the best social channels and on-brand influencers, to a digital media buy—this session is for restaurants of all sizes looking to perk up their digital marketing strategy.

Speakers
avatar for Matt Hensler

Matt Hensler

Vice President, Digital Integration, ColinKurtis Advertising
Matt Hensler is a multi-award winning marketing leader, educator and speaker who is currently the Vice President of Digital Integration at ColinKurtis Advertising. With both in-house and agency experience, he works with small businesses, startups and Fortune 500 businesses, including... Read More →


Tuesday March 28, 2023 1:00pm - 1:45pm PDT
S226

1:00pm PDT

Tea Sales Have Hit Boiling Point: Integrating Tea Service To Heat UP Your Revenue
A lively discussion on bringing value to your customer, your team and your bottom line through an innovative tea program.
Henrietta will discuss some of the global tea programs she has created for the world’s top restaurants like Gordon Ramsay in London, Noma in Copenhagen, Alan Ducasse; fast paced dining concepts like Momofuku and Butchers Daughter across the US; independent coffee shops, cafes and award winning bars across the world; and the glamour of afternoon tea from Claridge's in London to The Maybourne Beverly Hills.
And she will explain how to incorporate sustainability, traceability, CSR and how together we can actually make the world a little bit better.

Speakers
avatar for Henrietta Lovell

Henrietta Lovell

Founder, Rare Tea Company
Henrietta Lovell is known around the world as Rare Tea Lady. Since 2000 Henrietta has been travelling the world, working directly with small independent tea gardens, from the Shire Highlands of Malawi, to the foothills of the Himalayas.  Lovell is at the forefront of the tea revolution... Read More →


Tuesday March 28, 2023 1:00pm - 1:45pm PDT
S224

1:00pm PDT

MS1 - Chef Masterclass: Elevating Your Culinary Presence Through Creative Branding
In this professional development masterclass for chefs of all stages, you’ll learn how to develop simple tools to brand your individual creativity and use that brand to generate additional revenue, outside of a paycheck.
Hear from a showcase of chefs from around the country with strong, established brands and gain insight into what steps they took to get there. Audience participation encouraged, each showcase will last 15 minutes with time for Q&A and interaction. Chef Brian Duffy will moderate the discussion, get ready to deep dive into the blueprint for your next career breakthrough!

Masterclass Series Sponsored by Workstream

Moderators
avatar for Brian Duffy

Brian Duffy

Bar and Restaurant Consultant, Duffified Experience Group
Born and raised in Philadelphia, PA, Chef Brian Duffy had his first experiences in the kitchen as a young child with his big Irish-Italian Family. Those experiences introduced him to culinary life, and led him to study at Philadelphia’s The Restaurant School at Walnut Hill College... Read More →

Speakers
avatar for Kayla Robison

Kayla Robison

Executive Chef at "Arnold's Bar and Grill" & Chopped Champion
avatar for Erica Barret

Erica Barret

CEO & Owner, SOCU Hospitality
avatar for Jason Santos

Jason Santos

Chef/Owner, Buttermilk & Bourbon Group
Jason divides his time as owner and chef at Buttermilk & Bourbon, a New Orleans influenced restaurant with as much character and charm as the city itself, and Citrus & Salt, a coastal Mexican restaurant in Boston’s Back Bay. His new restaurant, B & B Fish, in Marblehead, features... Read More →
avatar for Gocha Hawkins

Gocha Hawkins

Influencer, Owner and Head Chef, Gocha's Breakfast Bar
Gocha’s Breakfast Bar includes two current breakfast bar locations, in Atlanta (opened in January 2019) and Fayetteville (opened in January 2020).Due to overwhelming to-go orders at her breakfast bar, Gocha Hawkins opened a food truck, which sits directly next to her Atlanta location... Read More →
avatar for Kevin DesChenes

Kevin DesChenes

Executive Chef, Author, Culinary Director Newport Mansions
Executive Chef To The Stars & Author of "Beyond My Chef Coat"Kevin Des Chenes has 25+ years of experience in hospitality.Chef Kev D has become one of the most sought after chefs & event producers in the industry.His most notable experience includes acting as Chef Expert for Gordon... Read More →
avatar for Bobby

Bobby "The Butcher" Marcotte

Founder, Grindhouse Meat Company
avatar for Renee Blackman

Renee Blackman

Private Chef, Chef Renee Blackman; Bleu Lemonade Parties
Born and raised in Barbados, Renee Blackman has always had a passion for food and culture. Growing up her inspirations were her mother Colleen and Grandmother Hazel, sparking her fascination with food. Renee decided at an early age to become a chef, wanting to combine bold flavors... Read More →



Tuesday March 28, 2023 1:00pm - 2:45pm PDT
S219

1:00pm PDT

MS2 - GM Masterclass: Hire, Train, Retain; How GM's Can Solve Staffing With Stellar Team Management Strategies
Other than a great food and beverage program, do you have the behind-the-scenes HR tools to train and retain staff? From developing training and branding guidelines to implementing a sustainable healthcare plan and an HR center; we’ll show you real life training and HR documents, how to build them, and the common mistakes made by managers as they develop and create employee benchmarks and training.



Masterclass Series Sponsored by Workstream 

Speakers
avatar for Jacob Trevino

Jacob Trevino

Owner/CEO, Gorilla Cinema Presents
Jacob Trevino, Founder and CEO of Gorilla Cinema Presents has specialized in bar consulting and developing cocktail programs for the past 17 years. He is the owner of The Overlook Lodge (ranked by Playboy Magazine and USA Today as one of the top bars in the United States) Tiki Tiki... Read More →



Tuesday March 28, 2023 1:00pm - 2:45pm PDT
S222

1:00pm PDT

MS3 - Bartender Masterclass: Creating your Career Roadmap: Turbocharging Your Professional Growth
  • Discover the common career paths and opportunities to grow into
  • Understanding the skills that need to be developed for each role
  • Gain an in-depth understanding of the tier system for spirit brands, who they represent and why it is important for your career growth.

Masterclass Series Sponsored by Workstream 

Speakers
avatar for Chris Tunstall

Chris Tunstall

Founder, A Bar Above
Chris Tunstall is the co-founder of A Bar Above and serves as Chief of Brand & Product Development. As the dedicated hospitality expert for the Southern California-based company, he brings more than 15 years of experience in bartending, managing, and consulting for bars and restaurants throughout California.Chris is the face and... Read More →



Tuesday March 28, 2023 1:00pm - 2:45pm PDT
S232

1:30pm PDT

1:30pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples
Open to All! Watch live cooking demos and sample FREE food trends!
1:30 – 2:00pm: Larissa DaCosta – Short Rib Penang Curry Pressed Sandwich

Speakers
avatar for Larissa DaCosta

Larissa DaCosta

Chopped Champion & Private Chef



Tuesday March 28, 2023 1:30pm - 2:00pm PDT
Las Vegas Convention Center, South Hall

1:30pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples
Open to All! Watch live cooking demos and sample FREE food trends!
  • 1:30 – 2:00pm: Larissa DaCosta – Short Rib Penang Curry Pressed Sandwich
  • 2:15 – 2:45pm: Kevin DesChenes – Modelo-Braised Nashville Hot Bao Buns
  • 3:00 – 3:30pm: Brian Duffy – Plant-Based New Wave Shrimp Fried Rice
  • 3:45 – 4:15pm: Ippy Aiona – Honolulu Street Garlic Shrimp
  • 4:30 – 5:00pm: Russ Zito - Nikkei-Style Crispy Pork Belly Causa

Speakers
avatar for Brian Duffy

Brian Duffy

Bar and Restaurant Consultant, Duffified Experience Group
Born and raised in Philadelphia, PA, Chef Brian Duffy had his first experiences in the kitchen as a young child with his big Irish-Italian Family. Those experiences introduced him to culinary life, and led him to study at Philadelphia’s The Restaurant School at Walnut Hill College... Read More →
avatar for Larissa DaCosta

Larissa DaCosta

Chopped Champion & Private Chef
avatar for Kevin DesChenes

Kevin DesChenes

Executive Chef, Author, Culinary Director Newport Mansions
Executive Chef To The Stars & Author of "Beyond My Chef Coat"Kevin Des Chenes has 25+ years of experience in hospitality.Chef Kev D has become one of the most sought after chefs & event producers in the industry.His most notable experience includes acting as Chef Expert for Gordon... Read More →
avatar for Ippy Aiona

Ippy Aiona

Owner of "Ippy's Hawaiian BBQ"
avatar for Russ Zito

Russ Zito

Associate Professor at Johnson and Wales University



Tuesday March 28, 2023 1:30pm - 5:00pm PDT
Las Vegas Convention Center, South Hall

2:00pm PDT

Beat the House: The Bottom-line Impact of NA Programs and Practical Implementation
52% of adults are actively trying to drink less. 30% don't drink at all. That's a lot of cocktails you're not selling. Packed with real-world examples and practical tips, this session focuses on easy ways to notably increase revenue and serve more customers without reinventing your menu.



Session sponsored by: Ritual Beverage Company


Speakers
avatar for Marcus Sakey

Marcus Sakey

Founding Partner, Ritual Beverage Company
Before co-founding Ritual Zero Proof, America's leading liquor replacement, Marcus Sakey worked as an acclaimed novelist and screenwriter.
avatar for David Crooch

David Crooch

Ritual Beverage Company, CEO/Founder



Tuesday March 28, 2023 2:00pm - 2:45pm PDT
S224
  Conference Session

2:00pm PDT

Ready for Launch: Bar Strategies for Profitability and Scaling Up Operations
Speakers
avatar for Andy Driscoll

Andy Driscoll

Host, BarTalk
Andy hosts and produces three podcast and two YouTube channels. Other than a brief stint in a pizza kitchen, he has not worked in the industry but has spent the last 10 years running art events (like Paint night) in bars, breweries, and restaurants.
avatar for David Kaplan

David Kaplan

CEO, Gin & Luck
David has worked in the hospitality business since the age of 13.In the summer of 2006, at 24 years old, he opened Death &Company, a cocktail bar in the East Village of Manhattan, with his partner Ravi De Rossi. At the 2010 Tales of the Cocktail Spirited Awards Death & Co won American’s... Read More →
avatar for Christine Wiseman

Christine Wiseman

Beverage Director, Bar Lab
Christine Wiseman, Beverage Director of Bar Lab, which includes Broken Shaker, Hoja, Margot Natural Wine Bar, and MaryGold's, has been immersed in the hospitality industry for over 20 years. Starting as a chef, she worked her way up to Director of Training for back of the house. It... Read More →
avatar for Travis Tober

Travis Tober

Co-Owner, Nickel City
Longtime bartender and accomplished mixologist, Travis Tober has 20+ years of experience at top restaurants and innovative cocktail bars across the country, working at nearly every position in the beverage industry. He has spent years creating and consulting on national beverage programs... Read More →


Tuesday March 28, 2023 2:00pm - 2:45pm PDT
S221

2:00pm PDT

Transform Your Bar or Restaurant with Advanced Video Distribution and Remote Monitoring Technology
  • Learn how audio/visual technologies can improve your customer’s experience
  • Choose the best monitoring equipment to reduce operational cost and improve productivity
  • What to Consider in designing your space for digital transformation and equipment integration







Session Sponsored by Black Box

Speakers
avatar for Ed Krach, CNP

Ed Krach, CNP

Senior Solutions Architect, Black Box
Ed Krach is an IT Technologist with over 25 years of global industry experience. He is recognized in the U.S. and abroad as an expert in network, data center, and High Performance KVM & Visualization Business Continuity Solutions. As a Certified Network Professional and Certified... Read More →
avatar for Shannon Carter

Shannon Carter

Founder, Shannon Brewing Company LLC
Shannon Carter is a brewer of beers and a builder of brands. He has won numerous professional brewing awards and competitions. He was the President and Chief Creative Officer of Cartis Group, a full-service branding agency serving companies such as Whole Foods Market, USAA, The Fiesta... Read More →



Tuesday March 28, 2023 2:00pm - 2:45pm PDT
S226

2:15pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples
Open to All! Watch live cooking demos and sample FREE food trends!
2:15 – 2:45pm: Kevin DesChenes – Modelo-Braised Nashville Hot Bao Buns

Speakers
avatar for Kevin DesChenes

Kevin DesChenes

Executive Chef, Author, Culinary Director Newport Mansions
Executive Chef To The Stars & Author of "Beyond My Chef Coat"Kevin Des Chenes has 25+ years of experience in hospitality.Chef Kev D has become one of the most sought after chefs & event producers in the industry.His most notable experience includes acting as Chef Expert for Gordon... Read More →


Tuesday March 28, 2023 2:15pm - 2:45pm PDT
Las Vegas Convention Center, South Hall

2:15pm PDT

Myth Busted: The Truth About Electrified Kitchens
Join renowned chef and national expert Chef Chris Galarza, of Forward Dining Solutions, as he shares and busts the most pervasive myths surrounding the modern electrified kitchen. Chef will dive deep and explain what lead us to this moment, what technologies exist, how they work, and how they affect commercial kitchen operations. Chef will also compare gas vs electric appliances to look at cost, operational efficiencies, and health considerations. This comprehensive look at the back of house is sure to leave you wondering what is possible.

Speakers
avatar for Chris Galarza

Chris Galarza

Founder, Owner, Chef, Forward Dining Solutions
Entrepreneur, author, public speaker, and podcaster Chef Chris Galarza is renowned for his work in kitchen electrification and is the Founder of Forward Dining Solutions LLC. As the country’s foremost expert in commercial electric-kitchens chef works with governments, manufacturers... Read More →


Tuesday March 28, 2023 2:15pm - 2:45pm PDT
NXT Stage

3:00pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples
Open to All! Watch live cooking demos and sample FREE food trends!
3:00 – 3:30pm: Brian Duffy – Plant-Based New Wave Shrimp Fried Rice

Speakers
avatar for Brian Duffy

Brian Duffy

Bar and Restaurant Consultant, Duffified Experience Group
Born and raised in Philadelphia, PA, Chef Brian Duffy had his first experiences in the kitchen as a young child with his big Irish-Italian Family. Those experiences introduced him to culinary life, and led him to study at Philadelphia’s The Restaurant School at Walnut Hill College... Read More →


Tuesday March 28, 2023 3:00pm - 3:30pm PDT
Las Vegas Convention Center, South Hall

3:15pm PDT

How Can You Turn Quality Draft Beers Into Liquid Gold?
Commitment to quality starts with education. Taking a leadership role to educate your staff to make every draft beer a beer of better quality will not only improve your bottom line but also the overall guest experience.
A dedication to ensure all draft beers are always properly poured, served, and cared for should be a priority. This session touches on all important behaviors to become a true master in pouring and serving top quality draft beers in your establishment.
Educational elements such as beer clean glassware, enemies of beer, beer equipment, and the function of foam will all be addressed.
We will also share key industry insights and tips how best to optimize your draft selection.
Ensuring that your account maintains excellent quality standards improves the entire beer experience for the consumer and in turn, positively impact rate of sales for all beers served.
“The only reason for ordering a second beer is the quality of the first”

Session Sponsor: Heineken

Speakers
avatar for Peter Camps

Peter Camps

Global Draught Master & Brewmaster, Heineken
Peter Camps, born and raised in Diest, Belgium where he grew up in the family furniture business.In 1987, he made a leap of faith when he decided to build a career in the beer business and started his apprenticeship at the brewery “De Kluis” in Hoegaarden.After an extensive training... Read More →



Tuesday March 28, 2023 3:15pm - 3:45pm PDT
NXT Stage

3:45pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples
Open to All! Watch live cooking demos and sample FREE food trends!
3:45 – 4:15pm: Ippy Aiona – Honolulu Street Garlic Shrimp

Speakers
avatar for Ippy Aiona

Ippy Aiona

Owner of "Ippy's Hawaiian BBQ"


Tuesday March 28, 2023 3:45pm - 4:15pm PDT
Las Vegas Convention Center, South Hall

4:00pm PDT

World Tea Devan Shah Tea Tycoons Finals
Devan Shah Tea Tycoons is a contest showcasing New Business Innovations. This will be the 3rd year we bring together the new pioneers building the Tea Industry for future consumers. What will they bring to the table? Come to the Nxt stage on Tuesday from 4:00 to 5:00 pm and watch 9 contestants in 3 different categories battle it out for the title of Winner of Tea Tycoons in their category.

Camellia sinensis Focused Company:- A product that celebrates tea with a focus on the unique characteristics of Camellia sinensis because of its origin/terroir: First year for this category.
Sustainability: Focuses on meeting the needs of the present without compromising the ability of future generations to meet their needs.
Innovation: Dynamic, New Idea, Method, or Device that demonstrates clear value for the Tea Industry

Tuesday March 28, 2023 4:00pm - 5:00pm PDT
NXT Stage

4:30pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples
Open to All! Watch live cooking demos and sample FREE food trends!
4:30 – 5:00pm: Russ Zito - Nikkei-Style Crispy Pork Belly Causa

Speakers
avatar for Russ Zito

Russ Zito

Associate Professor at Johnson and Wales University


Tuesday March 28, 2023 4:30pm - 5:00pm PDT
Las Vegas Convention Center, South Hall

5:15pm PDT

World Tea Best of Awards
We will be presenting the winners with their trophies Tuesday night right after the Tea Tycoons Pitch session.  

Tuesday March 28, 2023 5:15pm - 5:45pm PDT
NXT Stage

6:30pm PDT

First-Time Attendee Happy Hour
Open to first-time Bar & Restaurant Expo and World Tea Conference & Expo attendees! Mix and mingle with industry colleagues, the Advisory Board, and Questex Staff. Complimentary drinks will be provided.

Sponsored by Strawbar, Constellation Brands, Modelo, Corona, Fresca, Diageo

Tuesday March 28, 2023 6:30pm - 8:00pm PDT
Gatsby's at Resorts World

9:00pm PDT

Platinum Party II - OMNIA Nightclub
Platinum Parties are one of the most anticipated nightlife events at Bar & Restaurant Expo. Go behind the velvet ropes at exclusive nightclubs with early admission, complimentary drinks, no cover charge, and A-list entertainment.

Private Platinum Party hours exclusive for Bar & Restaurant Expo attendees run 9:00pm-11:00pm. Arrive early to avoid lines!

You must bring your badge and ID to enter the Platinum Party!

Platinum Party tickets included with VIP Pass, Expo + Party Pass, or add tickets separate.

Includes: Entry fee, complimentary drinks from sponsors, and DJ entertainment


Tuesday March 28, 2023 9:00pm - 11:00pm PDT
Caesars Palace
 
Wednesday, March 29
 

9:00am PDT

Registration/Badge Pick-up
Reminder! Bring your registration confirmation and I.D. when picking up your badge. You can also upgrade your pass onsite.


Wednesday March 29, 2023 9:00am - 5:00pm PDT
Las Vegas Convention Center, South Hall

11:00am PDT

Keynote Chat: How Not To Eff It Up: Essential Lessons For Running Successful Bars
Mistakes are costly. It’s easier to get it right the first time. Sure, you can make cocktails, but can you run a business? The founder of several of the world’s most awarded bars talks with the founder of 2022’s most awarded liqueur about the essential lessons they’ve learned from mistakes they’ve made.

Speakers
avatar for Susan Fedroff

Susan Fedroff

Owner, Operator, Clover Club
Susan began working in bars (both behind the bar and back of the house) more than 25 years ago.  Her entrepreneurial career began shortly after completing a Masters degree in economics and finance from NYU.  Susan spent a couple of years working in NYC government (in various... Read More →
avatar for Jackie Summers

Jackie Summers

Creator of Sorel Liqueur, James Beard Finalist, Founder, JackFromBrooklyn
Jackie Summers is a James Beard Finalist, seasoned public speaker, and serial entrepreneur. Summers is the founder of JackFromBrooklyn Inc. and the creator of the award-winning Sorel Liqueur.His accolades include: Being named among the inaugural “Drink Innovators of the Year by... Read More →


Wednesday March 29, 2023 11:00am - 11:45am PDT
S222

12:00pm PDT

Expo Hall + Highlights
Explore the interactive Expo Hall Floor, find new products at show-only pricing, sample new food and beverage trends hitting the market, learn, and grow your business!




Wednesday March 29, 2023 12:00pm - 5:00pm PDT
Las Vegas Convention Center, South Hall

12:00pm PDT

Expo Hall - The Bar + Beverage Samples
Open to All! Free sampling of the latest beverages to hit the market and new ways to increase profits behind the bar. Learn more about The Bar and view sponsors



Wednesday March 29, 2023 12:00pm - 5:00pm PDT
Las Vegas Convention Center, South Hall

12:00pm PDT

Expo Hall - Tea Bar + Beverage Samples
Tea Bar is a dynamic experience on the World Tea Expo Hall Floor showcasing the latest teas, tea products, mocktails, cocktails, and innovation that is shaping the industry. Don't miss this opportunity to sample new tea trends and find ways to attract new customers looking for unique non-alcoholic beverages.


Wednesday March 29, 2023 12:00pm - 6:00pm PDT
Las Vegas Convention Center, South Hall

12:30pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples
Open to All! Watch live cooking demos and sample FREE food trends!
12:30 – 1:00pm: Tori Lubecki – Asian Style BBQ Mushroom Sliders

Speakers
avatar for Tori Lubecki

Tori Lubecki

Vegan Chef



Wednesday March 29, 2023 12:30pm - 1:00pm PDT
Las Vegas Convention Center, South Hall

12:30pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples
Open to All! Watch live cooking demos and sample FREE food trends!
  • 12:30 – 1:00pm: Tori Lubecki – Asian Style BBQ Mushroom Sliders
  • 1:15 – 1:45pm: Kayla Robison - Furikake Loaded Fries
  • 2:00 – 2:30pm: Bobby "The Butcher" Marcotte – Southern Style “Arancini”
  • 2:45 – 3:15pm: Barry Sexton - Beef & Wild Shroom “Stroganoff”
  • 3:30 – 4:00pm: Special Guest Demo

Speakers
avatar for Tori Lubecki

Tori Lubecki

Vegan Chef
avatar for Bobby

Bobby "The Butcher" Marcotte

Founder, Grindhouse Meat Company
avatar for Kayla Robison

Kayla Robison

Executive Chef at "Arnold's Bar and Grill" & Chopped Champion
avatar for Barry Sexton

Barry Sexton

Chef, "Opinionated Palate"



Wednesday March 29, 2023 12:30pm - 4:00pm PDT
Las Vegas Convention Center, South Hall

12:30pm PDT

Expo Hall - The Bistro (VIP Pass Only!)
The Bistro is a new 50-person restaurant located within the Restaurant Zone that provides a full restaurant experience for VIP Pass attendees during both days (Tuesday - Wednesday) of Bar & Restaurant Expo. Designed to showcase the very best and latest food, beverage, FOH products, and technology products in a real-life setting.
The Bistro Menu:
  • Salmon Burger: Sun dried tomato, caper relish, avocado mayo, butter lettuce & pickled onions on a bun
  • Plant Based New Wave Shrimp Po BoyCajun Fried “Shrimp”, Shredded LTO, Horseradish Remoulade & toasted Hoagie Roll
  • New Wave “Shrimp and Tuna” Poke Salad: Plant-based with pickled cucumbers, red onion and beets with a miso citrus dressing
  • Cheesy Poutine Brisket: Lamb Weston fries, Land O' Lakes Queso Bravo White cheese sauce with sharp cheddar, mozzarella & cheddar curd with smoked brisket & demi glacé
  • SmashBurger: Seared ground sirloin, caramelized onion, pepper jack cheese and BBQ mushrooms, shaved LTO
  • Sticky Spiced Baked Wings: Za’atar and honey served with harissa ranch dipping sauce
  • Spicy Margherita Flatbread: San Marzano tomatoes, fresh mozzarella, cruschi peppers, & basil oil 



Wednesday March 29, 2023 12:30pm - 4:00pm PDT
Las Vegas Convention Center, South Hall

1:00pm PDT

Industry Excellence Awards
The Second Annual Industry Excellence Awards, presented by Bar & Restaurant Expo, celebrate and support the individuals who make the independent bar and restaurant industry great. These awards honor leaders and teams for their talent, integrity and commitment to equality, sustainability, community, and culture across the industry.

Moderators
avatar for Mia Mastroianni

Mia Mastroianni

Celebrity Mixologist, Consultant as seen on Bar Rescue, The Super Squad
With over 15 years of experience in the service industry from Boston to Miami, Mia Mastroianni became one of the founding bartenders of Soho House West Hollywood –the private members-only club where she remained a well-respected and often requested mixologist for the who's who of... Read More →

Wednesday March 29, 2023 1:00pm - 1:30pm PDT
NXT Stage

1:00pm PDT

CREATE THE RIGHT WINE LIST FOR YOUR VENUE
Whether your venue is a sports bar, a dive bar, a fine dining restaurant or a tavern, chances are you are going to serve wine. Building even a small wine list can be daunting. This session will give you the set of tools and steps to create a wine list and select wines that make sense for YOUR venue.

Speakers
avatar for David Foss

David Foss

Managing Partner, LaLou Wine Bar
Dave Foss has worked in hospitality for over 20 years in virtually every facet of the food and beverage industry, and is currently the Co-Founder and Operating Partner at LaLou, a beloved wine bar and restaurant in Prospect Heights, Brooklyn. His passion for beverage led him to manage... Read More →


Wednesday March 29, 2023 1:00pm - 1:45pm PDT
S221

1:00pm PDT

Leading Through Uncertainty
Navigating uncertainty is a core and often neglected stressor for hospitality operators.
This session offers BRE2023 attendees a blueprint for hospitality success in people, staffing and operations. Sharing teachable stories and offering step-by-step systems, this presentation enables attendees to learn about success achievable through actions.

You'll learn to:
  • Pre-map your solutions
  • Identify your issues to pinpoint your solutions
  • Minimise risk of failure by 30%

Aimed at both operators of single and multiple venues, this session empowers attendees to lead through uncertainty.

Speakers
avatar for Stephen Hunt

Stephen Hunt

CEO & Managing Director, Hunt Hospitality
Stephen Hunt is the Managing Director of Hunt Hospitality International. Focused on recalling tradition with a twist of today, Hunt Hospitality has multiple successful venues along Australia's East Coast. Named Australia's Top 10 Business Persons of The Year 2021, Stephen Hunt is... Read More →


Wednesday March 29, 2023 1:00pm - 1:45pm PDT
S224

1:00pm PDT

You are HR - The Top 10 things Bars and Restaurants Should Be Concerned About
Speakers
avatar for Michelle Craig

Michelle Craig

Managing Partner, Transcendent Law Group
Michelle Craig is a Louisiana native and proud graduate of the Louisiana State University (LSU) Law Center. Michelle is a former Partner in the Labor and Employment group of Adams and Reese, LLP, an Am200 regional law firm. Michelle represents clients including, but not limited to... Read More →
avatar for Sarah Manowitz

Sarah Manowitz

Proprietress, Paralegal, Betty’s Bar and Bistro, Transcendent Law Group
Sarah is the Proprietress of Betty’s Bar and Bistro in New Orleans’ historic French Quarter and as well as a Paralegal at Transcendent Law Group, and student at Tulane University. Sarah has 20 year’s experience in the hospitality industry and has previously served as General... Read More →


Wednesday March 29, 2023 1:00pm - 1:45pm PDT
S226

1:00pm PDT

WK7 - Chef Brian Duffy Live Menu Read
Speakers
avatar for Brian Duffy

Brian Duffy

Bar and Restaurant Consultant, Duffified Experience Group
Born and raised in Philadelphia, PA, Chef Brian Duffy had his first experiences in the kitchen as a young child with his big Irish-Italian Family. Those experiences introduced him to culinary life, and led him to study at Philadelphia’s The Restaurant School at Walnut Hill College... Read More →


Wednesday March 29, 2023 1:00pm - 2:45pm PDT
S222
  Workshops

1:00pm PDT

Understanding Agave Spirits: A Deep Dive Into Tequila, Mezcal, Sotol, Raicilla and More
Agave Spirits Institute presents this exclusive intensive course, designed for beginners and advanced bartenders, owner operators or other industry professionals. Open your window into the vast and diverse world of agave spirits.

BONUS!
Participants will receive accompanying kits, hands-on education, tastings, and a diploma of completion.


Speakers
avatar for Daniel Rodriguez

Daniel Rodriguez

Director of Education, Agave Spirits Institute
Certified Sommelier Daniel Rodriguez Gonzalez. His passion for wine began as a child while listening to his grandfather tell stories of making wine in Spain; from his first sip at age 12, he knew wine had many stories to tell. After studying film in Mexico City, he began to travel... Read More →


Wednesday March 29, 2023 1:00pm - 3:00pm PDT
S219

1:00pm PDT

WK8 - BACK BY POPULAR DEMAND! Build it right, and they will come. How to Define, Re-define, and Create Your Concept
Cool concepts that make an impact and turn heads have been lacking in the hospitality industry since the beginning of the business. Only a small percentage of companies and independent owners have been able to build concepts that turn heads. This applies to everyday dive bars all the way to restaurants and hotels. This Seminar will teach you how to break a concept down, create a new concept, or redefine what you have in 3 easy steps. Your concept affects almost every operational decision you will have to make, from the product you should carry, to the music you should play. If you want to make more revenue, you have to make an impact with your concept.

If you feel your concept is more of an idea with a name, this workshop will have you laying out full concepts on your own with complete confidence to take your business to the next level.

Speakers
avatar for Michael Tipps

Michael Tipps

Co-Founder, Invictus Hospitality
Michael Tipps has over 26 years of experience working, managing, and consulting in all facets of the hospitality world (throughout all positions, and including hotels, restaurants, bars, and nightclubs). Michael Tipps’s Career started in Hospitality in South Florida where he worked... Read More →


Wednesday March 29, 2023 1:00pm - 3:00pm PDT
S232
  Workshops

1:15pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples
Open to All! Watch live cooking demos and sample FREE food trends!
1:15– 1:45pm: Kayla Robison - Furikake Loaded Fries

Speakers
avatar for Kayla Robison

Kayla Robison

Executive Chef at "Arnold's Bar and Grill" & Chopped Champion



Wednesday March 29, 2023 1:15pm - 1:45pm PDT
Las Vegas Convention Center, South Hall

2:00pm PDT

Build Profits Though Inclusion & Creating A “Safe Space”
Speakers
avatar for Lola Palooza

Lola Palooza

Podcast Host, On The Down Lola
Lola is a self-defined, professionally extra, Glamedy Queen. As a LGBTQ+/SOGI activist and entertainer, Lola hosts a variety of events centered around creating “safe spaces”. Lola Palooza is the host of the podcast On The Down Lola. A podcast that centers around building connections... Read More →


Wednesday March 29, 2023 2:00pm - 2:30pm PDT
NXT Stage

2:00pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples
Open to All! Watch live cooking demos and sample FREE food trends!
2:00 – 2:30pm: Bobby "The Butcher" Marcotte – Southern Style “Arancini”

Speakers
avatar for Bobby

Bobby "The Butcher" Marcotte

Founder, Grindhouse Meat Company



Wednesday March 29, 2023 2:00pm - 2:30pm PDT
Las Vegas Convention Center, South Hall

2:00pm PDT

Managing Instability in Supply Chains While Scaling for Growth
Moderators
avatar for Adriane Mack

Adriane Mack

CEO, Miss Mack Enterprises

Speakers
avatar for Jelena Pasic

Jelena Pasic

Founder and CEO, Harlem Shake Restaurant Group
Born and raised in Croatia, Jelena Pasic's journey to culinary came from her passion as a lover of food and travel. Jelena graduated at the top of her class with a Business degree from the University of Rijeka, Croatia and worked in the corporate sector for most of her post-graduate... Read More →
avatar for Derek Gibbons

Derek Gibbons

Owner/Managing Partner, Glu Hospitality


Wednesday March 29, 2023 2:00pm - 2:45pm PDT
S221

2:00pm PDT

No Dogma - A Work/Life Masterclass for Small to Large Businesses
We will share success and failure stories from industry leaders small and large relaying that there is not one cure-all method to achieving work/life success. It starts with asking the right questions for your specific business. This panel will provide real world examples along with the ethos that we can all work together to increase morale, retention, productivity, ubiquitous financial wealth (for all stakeholders), and create that harmony the industry all wants and deserves.

Moderators
avatar for Greg Newman

Greg Newman

Finance and Administration Lead, Lush Life Productions
Greg Newman is the Finance and Administration Lead for Lush Life Productions. His previous work has included being the Human Resources, Events, and Partnerships Director for Gorilla Cinema Presents with a focus on employee health and well-being and creating unique guest experiences... Read More →

Speakers
avatar for Kim Haasarud

Kim Haasarud

Owner, Liquid Architecture
From her humble beginnings as a bartender in the 90’s in New York City to becoming James-Beard honored mixologist and author, Kim Haasarud has embraced innovation and hospitality throughout her work on hundreds of projects with clients ranging from hotel groups, restaurant chains... Read More →
avatar for Anjali Kundra

Anjali Kundra

Co-Founder and Vice President, Partender
Anjali has always taken the road­ less traveled, from couch­-surfing through Europe and covering IMG Fashion Weeks in Manhattan and Mumbai, to working as an incognito maid in London and becoming an expert in medical billing. Due to an obsession with anything gastronomy, her F&B... Read More →
avatar for Mia Mastroianni

Mia Mastroianni

Celebrity Mixologist, Consultant as seen on Bar Rescue, The Super Squad
With over 15 years of experience in the service industry from Boston to Miami, Mia Mastroianni became one of the founding bartenders of Soho House West Hollywood –the private members-only club where she remained a well-respected and often requested mixologist for the who's who of... Read More →


Wednesday March 29, 2023 2:00pm - 2:45pm PDT
S226

2:00pm PDT

The Amazon of Restaurants: Choosing the Right Technologies to Enhance Customer Retention
What does a fully tech enabled restaurant of the future look like? Join us to hear from 3 restaurant brands who have built tech systems that drive wild revenues.
Come get all your restaurant tech questions answered!

Moderators
avatar for David

David "Rev" CianCio

Co-Founder, CMO, Handcraft Burgers & Brews, Head of Revenue Marketing, Branding Strategic
Rev is a New York City restaurant owner and knows exactly how hard it is to operate and brand a hospitality business. He is a hospitality marketing consultant, customer and technology evangelist at Branded Strategic Hospitality, with more than 20 years experience in B2B digital marketing... Read More →

Speakers
avatar for Matt Flandermeyer

Matt Flandermeyer

Franchisee, Wahoo’s Fish Taco
Matthew W. Flandermeyer has over 30 years of experience in hospitality and gaming companies. Currently, he is the franchisee of Wahoo’s Fish Taco in Southern Nevada, operating six locations and heads investment activities for his family office   Other experience includes serving... Read More →
avatar for Sam Stanovich

Sam Stanovich

Senior Vice President Franchise Leadership, Big Chicken
Samuel, also known as the International People Connector, has been involved with the hospitality industry for over two decades. He has developed expertise in strategic relationships. Prior to joining the Big Chicken, Samuel served as Area Representative for Firehouse Subs responsible... Read More →


Wednesday March 29, 2023 2:00pm - 2:45pm PDT
S224

2:45pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples
Open to All! Watch live cooking demos and sample FREE food trends!
2:45 – 3:15pm: Barry Sexton - Beef & Wild Shroom “Stroganoff”

Speakers
avatar for Barry Sexton

Barry Sexton

Chef, "Opinionated Palate"



Wednesday March 29, 2023 2:45pm - 3:00pm PDT
Las Vegas Convention Center, South Hall

3:00pm PDT

Move Over Mocktail: The Evolution of No & Low Alcohol Drinks
Moderators
avatar for Derek Brown

Derek Brown

Founder, Positive Damage, Inc.
Derek Brown is an author, NASM-certified wellness coach, and founder of Positive Damage, Inc. Previously, Brown owned Spirited Awards 2017 “Best American Cocktail Bar” Columbia Room in Washington, D.C., and was one of the nation’s top bartenders.Brown published his first book... Read More →

Speakers
avatar for Tom Halaska

Tom Halaska

National Sales Director, Ritual Beverage Company
Born and raised in St. Louis, MO. Tom found his roots in the food & beverage industry at an early age. Holding a multitude of positions from dishwasher to National Sales Director and everything in-between. With 20+ years of experience in the restaurant industry, and a unique understanding... Read More →
avatar for Mareya Ibrahim

Mareya Ibrahim

Chef, Eat Cleaner
Mareya Ibrahim is The Fit Foodie - a nutritionist, clean eating chef, published author, podcast host, and the founder of eatcleaner.com. She has impacted thousands of lives through her commitment to wellness and clean eating with best-selling books, including the #1 New Release “Eat Like You Give a Fork” and NY Times million-copy bestseller “The Daniel Plan: 40 Days to a Healthier Life”. Chef Mareya has been... Read More →


Wednesday March 29, 2023 3:00pm - 3:30pm PDT
NXT Stage

3:30pm PDT

Expo Hall - F&B Innovation Center Chef Demos + Food Samples
Open to All! Watch live cooking demos and sample FREE food trends!
3:30 – 4:00pm: Special Guest Demo


Wednesday March 29, 2023 3:30pm - 4:00pm PDT
Las Vegas Convention Center, South Hall

4:30pm PDT

Bartalk Podcast Live: Bar and Restaurant Expo Edition, 2023
Speakers
avatar for Andy Driscoll

Andy Driscoll

Host, BarTalk
Andy hosts and produces three podcast and two YouTube channels. Other than a brief stint in a pizza kitchen, he has not worked in the industry but has spent the last 10 years running art events (like Paint night) in bars, breweries, and restaurants.
avatar for Dan Mahoney

Dan Mahoney

Bar Manager, Stats Bar & Grill
A long running bar manager, Dan Mahoney has worked in dive bars and currently works in a large sports bar in South Boston, known to be a hot spot for Boston’s pro athletes
avatar for Karl Heine

Karl Heine

Owner/Operator, New World Tavern/ Tolson’s Tap & Tavern
Karl Heine is the owner/operator of the New World Tavern in Plymouth Ma (just hit its 10 year anniversary). New world is a craft beer bar with an attached concert venue. Before his career in ownership, he worked in the liquor distribution industry. He is a local celebrity in Plymouth... Read More →



Wednesday March 29, 2023 4:30pm - 5:00pm PDT
NXT Stage
 
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