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Bar & Restaurant Expo 2023

9:00am PDT

WK1 - Developing HR Practices To Promote DEI: How Customer Satisfaction Begins S219TaChelle Lawson

10:00am PDT

SGWS Training I: Establishing A Successful and Profitable Aperitivo-style Happy hour with Livio Lauro SGWS Beverage Academy

1:00pm PDT

How to Build Bionic Managers—While Hiring More Effectively S219Izzy Kharasch Key Financial & Economic Trends Impacting The Industry S222Angela Zoiss • Andrew Chun • Mark Gray (SOLD OUT) Back of House Tour I: Nightclubs at Zouk and Ayu Resorts World (SOLD OUT) Back of House Tour II: Restaurants at Fuhu, Carver Steak, Viva, and Wally’s Resorts World

1:30pm PDT

SGWS Training II: Boost Your Revenues with Wine SGWS Beverage Academy

2:00pm PDT

You’re Only as Good as Your Worst Server: Why New Hires Need a Steps of Service Program S224Larry White

3:15pm PDT

People Work for People: Why your Employees Move On, Not Up, in Your Organization S219Nate Yungvanitsait • Sean Biggs

4:15pm PDT

Mastering Pop Up Bars, Special Events & Booking Talent S224Debra Silveus McGaha • Adam Goble • Erik Shellenberger

10:00am PDT

RAISE THE BAR: Delivering The Perfect Guest Experience and How to Maintain It S222Mia Mastroianni • Phil Wills • Art Sutley

11:00am PDT

OPENING KEYNOTE ADDRESS: From Rags to Dishes: 5 Lessons in Leadership and Success S222Jet Tila

1:00pm PDT

Security Issues That Affect Your Profitability: Cash Management, Theft and Liability S221Greg Provance • David Bloom • Gianna Zuzolo • Robert Pomplun MS2 - GM Masterclass: Hire, Train, Retain; How GM's Can Solve Staffing With Stellar Team Management Strategies S222Jacob Trevino

11:00am PDT

Keynote Chat: How Not To Eff It Up: Essential Lessons For Running Successful Bars S222Susan Fedroff • Jackie Summers

1:00pm PDT

You are HR - The Top 10 things Bars and Restaurants Should Be Concerned About S226Michelle Craig • Sarah Manowitz Understanding Agave Spirits: A Deep Dive Into Tequila, Mezcal, Sotol, Raicilla and More S219Daniel Rodriguez

2:00pm PDT

Managing Instability in Supply Chains While Scaling for Growth S221Adriane Mack • Jelena Pasic • Derek Gibbons No Dogma - A Work/Life Masterclass for Small to Large Businesses S226Greg Newman • Kim Haasarud • Anjali Kundra • Mia Mastroianni The Amazon of Restaurants: Choosing the Right Technologies to Enhance Customer Retention S224David "Rev" CianCio • Matt Flandermeyer • Sam Stanovich