Bar & Restaurant Expo 2023

9:00am PDT

WK1 - Developing HR Practices To Promote DEI: How Customer Satisfaction Begins S224TaChelle Lawson WK2 - What to Do BEFORE You Increase Menu Prices on Food and Beverage S220David Peters WK3 - Don’t Fear the Numbers! Advanced Bar and Restaurant Math Made Easy S221Kenneth Knief WK4 - Be the Wizard Behind the Curtain: Secrets to Using Service and Hospitality for Game Changing Guest Experience S222Michael Tipps WK5 - Your Social Content Should Be As Good As Your Cocktails S225Jeremy JF Thompson • Jabin Troth WK6 - The "Experts" are Lying to You; The Reality of Marketing Your Bar or Restaurant in Today's Noisy Online World S226Todd Collins

10:00am PDT

SGWS Training I: Establishing A Successful and Profitable Aperitivo-style Happy hour with Livio Lauro SGWS Beverage Academy

1:00pm PDT

Key Financial & Economic Trends Impacting The Industry S222Angela Zoiss • Andrew Chun • Mark Gray The 5 Secrets to Grow Relationships and Revenue in 2023: The New Hospitality S224Zack Oates Update Your Outdated Menu S225Brian Duffy Your Brand is Your Voice! But What Does That Mean, and Why Does it Matter? S226Jenna Oxford (SOLD OUT) Back of House Tour II: Restaurants at Fuhu, Carver Steak, Viva, and Wally’s Resorts World

1:30pm PDT

SGWS Training II: Boost Your Revenues with Wine SGWS Beverage Academy

2:00pm PDT

Maximizing Profits with the Right Technology S222Benson Wang • Hillary Holmes The #1 Reason Restaurants Struggle (And the Best Way to Fix It)! S226Chip Klose The 5 Pillars of Success for Restaurants S220Bryan Meredith • Alison Anne • Monte Silva You’re Only as Good as Your Worst Server: Why New Hires Need a Steps of Service Program S224Larry White

3:15pm PDT

77% Of Customers Look You Up Online: Ensure Your Website Is Helping, Not Hurting You S225Grant Kneble Health and Wellness Trends on the Menu S221Heather Heath • Mareya Ibrahim • Keith Myron Norman People Work for People: Why your Employees Move On, Not Up, in Your Organization S220Nate Yungvanitsait • Sean Biggs Social Media Trends: Do You Need Them? S226Sarah Archer • Benson Wang • Mackenzie Dudzik • Hannah Best Training, Energy and Attitude: A Return To Hospitality S224Chad Michael George • Andre Vener • David Benowitz • Gocha Hawkins

4:15pm PDT

Creating Innovative Concepts and Brands of the Future Today: Grow Your Brand While Increasing Revenue S221Brian Duffy • Philip Speer • Erica Barret • Jason Santos Menu Marketing, Social Media and Supply Chain: Navigating the Current Landscape, and What You Need To Know to Drive Sales S226Christie Lawler • Brent Berkowitz • Angel Vasquez Survival Strategies for Independent Restaurants: Collaboration, Community & Partnerships S220Mikey Knab • Reem Assil • Adrian Lipscombe • Adam Orman The Best Bad Idea Ever: Dreams and Nightmares of a Restaurant Punk S222Yianni Karapanagiotis The Future of Dining: Kitchen Electrification S225Chris Galarza • Dylan Halaszynski

10:00am PDT

Raise the BarMia Mastroianni • Phil Wills • Art Sutley

1:00pm PDT

Security Issues That Affect Your Profitability: Cash Management, Theft and Liability S222Greg Provance • Robert Pomplun Social Media Presence is Not Enough! Developing a Digital Brand Strategy S226Matt Hensler Tea Sales Have Hit Boiling Point: Integrating Tea Service To Heat UP Your Revenue S224Henrietta Lovell MS1 - Chef Masterclass: Elevating Your Culinary Presence and Compensation Through Creative Branding S219Philip Speer MS2 - GM Masterclass: Hire, Train, Retain; How GM's Can Solve Staffing With Stellar Team Management Strategies S220Jacob Trevino MS3 - Bartender Masterclass: Creating your Career Roadmap: Turbocharging Your Professional Growth S221Chris Tunstall

2:00pm PDT

Beat the House: The Bottom-line Impact of NA Programs and Practical Implementation S224Marcus Sakey • David Crooch

1:00pm PDT

Leading Through Uncertainty S224Stephen Hunt You are HR - The Top 10 things Bars and Restaurants Should Be Concerned About S226Michelle Craig • Sarah Manowitz WK7 - Chef Brian Duffy Live Menu Read S222Brian Duffy Understanding Agave Spirits: A Deep Dive Into Tequila, Mezcal, Sotol, Raicilla and More S219Daniel Rodriguez WK8 - BACK BY POPULAR DEMAND! Build it right, and they will come. How to Define, Re-define, and Create Your Concept S220Michael Tipps

2:00pm PDT

Build Profits Though Inclusion & Creating A “Safe Space” NXT StageLola Palooza Managing Instability in Supply Chains While Scaling for Growth S221Adriane Mack • Jelena Pasic • Derek Gibbons No Dogma - A Work/Life Masterclass for Small to Large Businesses S226Greg Newman • Kim Haasarud • Anjali Kundra • Mia Mastroianni The Amazon of Restaurants: Choosing the Right Technologies to Enhance Customer Retention S224Lisa Colina • David "Rev" CianCio • Michael Heid